Portfolio Office Manager

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 53,000 - 61,000; Full time

Job summary

An exciting opportunity awaits a motivated Portfolio Office Manager to join a dynamic team at a leading NHS Trust. In this role, you will spearhead change initiatives and service improvements while managing a diverse portfolio of projects. Your expertise in project management, risk management, and stakeholder engagement will be crucial as you support the digital transformation efforts of the organization. This is your chance to make a significant impact in a collaborative environment that values innovation and inclusivity. Join a forward-thinking organization dedicated to improving patient care and operational effectiveness through technology.

Qualifications

• Experience in project or programme support work within complex environments.
• Strong verbal, presentation, and written communication skills.

Responsibilities

• Deliver exciting change initiatives and service improvements across the portfolio.
• Support governance structures and provide PMO services to projects.

Skills

Project Management

Change Management

Communication Skills

Risk Management

Stakeholder Management

Education

Degree in IT or Business

Prince 2 Practitioner

Managing Successful Programmes

Tools

MS Office Suite

MS Excel

SharePoint

Job description

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Main area: Digital Strategy, Portfolio & Governance - Portfolio Office Management
Grade: NHS AfC: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 349-COR-6994732C*

Site: Oxford Road Campus, Cobbett House
Town: Manchester
Salary: £53,755 - £60,504 per annum, pro rata
Salary period: Yearly
Closing: 27/02/2025 23:59

Job overview

A fantastic opportunity has arisen for a motivated and organised Portfolio Office Manager to join the Group Digital Services Team at Manchester Foundation Trust (MFT). We are looking for skilled, enthusiastic, and dedicated staff with a delivery focus who can align to our values and behaviours. You will be delivering exciting change initiatives, service improvements, and defined projects across our portfolio of work, supporting the achievement of the MFT Digital Strategy and wider organisational strategies and digital aspirations.

You will form part of a growing, motivated, and supportive team and will be well placed to develop your skills and knowledge of managing Portfolio Office Teams. The role encompasses supporting the design, adherence, and secretarial support to Digital Services’ Governance structures, providing a PMO service offering to projects - ensuring that they are supported to deliver to standards and schedule and reviewing all of Digital Services’ Portfolio deliveries in order to ensure Risks and Issues are managed well and that dependencies between projects’ deliveries are understood and managed effectively.

Main duties of the job

This is a busy and rewarding role in a team which supports the transformation of services through the utilisation of technology in accordance with trust-wide business requirements. Your application must be able to demonstrate that you have a sound understanding of business change, project and programme delivery, have strong verbal, presentation and written communication skills, advanced IT skills understanding and working knowledge of digital change initiatives and the ability to work with a variety of stakeholders.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

Person specification

Qualifications

• Degree or equivalent qualification in an IT or business related subject
• Evidence of Personal Development
• Prince 2 Practitioner or ISEB PPSO or P3O qualification
• Managing Successful Programmes, or Agile Project Delivery
• Experienced in Process design and implementation

Experience and Knowledge

• Demonstrable experience within a complex organisational environment involving project or programme support work (PMO)
• Demonstrable experience of managing PMO teams previously
• Understands the distinction between BAU and Change
• Intermediate skills in MS Excel; ability to create simple formulae and set-up a spreadsheet to meet a specific requirement (e.g. tracking financial information)
• Understands the distinction between risk and issue within the change delivery context
• Provision of support to governance meetings including preparation of supporting papers (e.g. agenda / papers) and accurate minute-taking
• Fully competent in the use of MS Office packages: Outlook, Word, Excel, PowerPoint, Project
• Knowledge of industry standard PMO services and their contribution to effective project delivery
• Experience of working in multiple PMO structures within complex organisations, or direct PMO Manager to a significant IT / transformational programme of work
• Experience of managing multiple PMO teams within complex organisations, or direct PMO Manager to multiple, significant IT / transformational programme of work
• Project or programme experience within NHS organisation
• Experience of working within project or programme environments using a range of change delivery methodologies and PMO best practice
• Advanced MS Excel skills, ability to utilise formulae, macros, conditional formatting to summarise multiple sources of information in a clear and accurate format
• Evidence of Risk Management support, tracking and monitoring RAID Logs, chairing Risk Workshops or Boards
• Use of SharePoint, ideally at administrator level
• Use of industry standard planning or project repository tools

Attributes

• Provide and receive information on matters which may be complicated and accurately summarise these for onward cascade
• Sound numeric reasoning and ability to capture and monitor financial information accurately
• Sound verbal reasoning skills with the ability to communicate accurately and appropriately with individuals from across the organisational hierarchy
• Motivated individual who strives for continuous improvement and seeks opportunity to add value
• Ability to analyse situations/information to identify and resolve a range of problems
• Plan tasks and activities which may require adjustment due to variable workload/interruption
• Ability to form effective working relationships with individuals from across the organisation
• Collaborative approach and good team working
• Evidence of supporting the creation/review of status reporting such as Highlight Reports
• Evidence of support in financial planning and control, budget monitoring, procurement support
• Evidence of forming and nurturing multiple stakeholder relationships in complex environments
• Ability to scan the horizon and proactively anticipate challenges or risks to deadlines or milestones
• Able to negotiate with others to mitigate challenges to meeting a deadline or delivery
• Ability to influence others to reach a desired outcome

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