Portfolio Director

JR United Kingdom; City Of London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Une opportunité passionnante se présente pour un Directeur de Portefeuille à Londres, dans un rôle stratégique axé sur la transformation numérique des clients. Ce poste à contrat fixe de 12 mois implique de diriger la stratégie de changement en travaillant avec des parties prenantes à différents niveaux. Le candidat idéal aura une expérience avérée dans la direction de l'amélioration de l'expérience client à travers la technologie numérique, en particulier dans des secteurs comme les services financiers ou l'assurance.

Qualifications

• Expérience dans l'établissement et la livraison d'une stratégie de changement.
• Antécédents en services financiers, assurance ou FinTech souhaités.
• Compréhension de MarTech et création d'applications web mobiles.

Responsibilities

• Responsable de l'élaboration et de l'exécution de la stratégie de changement.
• Création et gestion d'un portefeuille de changements.
• Collaboration avec des équipes sur la stratégie et le marketing numérique.

Skills

Leadership de transformation

Gestion de changement

Communication

Engagement des parties prenantes

Job description

Social network you want to login/join with:

Portfolio Director, london (city of london)

col-narrow-left

Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

Head of Portfolio Delivery / Portfolio Director / Head of Change

(Digital Customer transformation)

London- central (hybrid working- 3 days onsite per week typically)

12mth fixed term contract

Keywords:

("Head of portfolio delivery" OR "Head of Change" OR "Programme Director" OR "Head of Portfolio Management") AND ("digital customer" OR "custodfmer journey" OR "digital marketing" OR "MarTech") AND ("transformation")

The role:

Working as a key member of the CIO's leadership team for digital customer, this Head of Portfolio Delivery will be responsible for the shaping and execution of the change strategy.

You will create and own a portfolio of change and drive its delivery having established the necessary resource plans, budget planning, governance, frameworks and 3rd party supplier contracts and relationships required.

You will work closely with teams across strategy, digital, marketing and data to underpin and support the delivery of the strategy to drive digital customer engagement, improve the digital customer journey and, ultimately, drive new customer growth.

The person:

We are looking for a senior change and transformation leader. You will have prior experience of establishing, owning, and delivering a change strategy and establishing change delivery teams from the ground up. This will include resource allocation, budget creation and management, and establishing appropriate change frameworks to ensure successful delivery of outcomes.

Key experiences required:

• A senior change delivery transformation leader.
• Excellent experience of operating at an executive strategic stakeholder level.
• Industry background would ideally be in consultancy, financial services, insurance or FinTech.
• Previous experience within a digital customer or marketing setting would be ideal.
• An understanding of MarTech and mobile web app creation that delights customers and drives customer experience and customer journeys.
• Excellent communication and engagement style, demonstrating experience of complex and widespread stakeholder groups.

This is a truly fantastic opportunity to take up a senior leadership role, in a greenfield team, who will be responsible for creating and driving the change strategy and roadmap to transform the digital customer experience.

FAQs:

How many times in the office per week?

Typically 3 days per week in the office. This is a senior role though so flexibility around the needs of the role and portfolio will be required.

What is the interview process?

Initial screening interview with Sanderson Recruitment's lead consultant followed by a 2 or 3 stage process directly with our client.

How urgent is this role?

Very. Ideally we are looking for candidates who are immediately available or on a short notice period.

Could the role go permanent at the end of the 12-month fixed term period?

At this stage we cannot guarantee anything beyond the initial 1-year fixed period.

There aren't many of these sorts of exciting opportunities on the market at the moment, so I expect demand to be high. Please bear with us as we review all applications. Shortlisting will be focused on relevant applicants who can demonstrate experience of; setting up and leading change, with experience in digital customer transformation, from a financial services, banking or insurance type company.

Good luck and thank you for your interest.