Portering Supervisor

Sodexo Ltd; Manchester; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme (EAP)

Free health and wellbeing app with 24/

Job summary

Sodexo Ltd is seeking a Portering Supervisor for Manchester Central Hospital. You will lead porters, allocate workloads and ensure service standards meet patient care needs. The role requires proactive leadership in a fast-paced healthcare environment.

Key duties include supervising staff, managing attendance, coordinating portering operations, and ensuring health and safety compliance. You’ll work with clinical teams to deliver an efficient, responsive service and oversee emergency portering

Qualifications

• Experience supervising staff in a healthcare or facilities setting.
• Strong leadership and communication abilities.
• Ability to prioritise workloads and manage competing demands.

Responsibilities

• Lead and supervise a team of porters, ensuring workloads are allocated effectively and service standards are consistently met.
• Monitor and manage the Hive/Rover systems, ensuring all portering requests are completed within agreed service timeframes.
• Coordinate day to day portering operations, responding to changing priorities and ensuring resources are deployed effectively across the hospital.
• Manage staff attendance, annual leave and sickness absence, including conducting return to work meetings and maintaining accurate records.
• Support staff development and performance, including training, inductions, team briefings and regular performance reviews.
• Ensure compliance with Health and Safety, infection prevention and Trust policies, maintaining a safe environment for patients, visitors and staff.
• Build strong working relationships with clinical teams, department managers and key stakeholders to ensure an efficient and responsive service.
• Lead operational response during emergency situations, coordinating portering resources for incidents such as fire alarms, cardiac arrests, major haemorrhage calls and helipad activity.

Skills

Supervisory experience

Team leadership

Healthcare environment

IT skills

Tools

Hive/Rover systems

Job description

Portering Supervisor £13.17 to £14.05 per hour, Dependant on Experience
37.5 Hours Per Week Monday to Friday Location is Manchester Central Hospital, Oxford Road, Manchester, M13 9WL Check your local transport links here: Plan Your Journey | Traveline the destination you should input is M13 9WL Please take the time to read the attached job description Are you an experienced Supervisor, Team Leader or Senior Porter looking for your next challenge in a fast paced healthcare environment?

We are seeking a proactive and organised Portering Supervisor to join our team, playing a key role in delivering a safe, efficient and responsive portering service across Manchester Central Hospital.

This is an excellent opportunity for a strong people leader who can manage operational priorities, coordinate teams, maintain high service standards and build effective working relationships with clinical and non clinical stakeholders.

The successful candidate will have experience supervising staff, allocating workloads, managing performance and attendance, ensuring compliance with health and safety procedures, and supporting service delivery within a busy operational environment.

If you thrive under pressure, enjoy leading teams and are passionate about delivering excellent patient and customer service, we would love to hear from you.

What you’ll do:

Lead and supervise a team of porters, ensuring workloads are allocated effectively and service standards are consistently met.

Monitor and manage the Hive/Rover systems, ensuring all portering requests are completed within agreed service timeframes.

Coordinate day to day portering operations, responding to changing priorities and ensuring resources are deployed effectively across the hospital.

Manage staff attendance, annual leave and sickness absence, including conducting return to work meetings and maintaining accurate records.

Support staff development and performance, including training, inductions, team briefings and regular performance reviews.

Ensure compliance with Health and Safety, infection prevention and Trust policies, maintaining a safe environment for patients, visitors and staff.

Build strong working relationships with clinical teams, department managers and key stakeholders to ensure an efficient and responsive service.

Lead operational response during emergency situations, coordinating portering resources for incidents such as fire alarms, cardiac arrests, major haemorrhage calls and helipad activity.

What you bring:

Previous experience in a supervisory or team leader role.

Experience working within healthcare, facilities management, logistics, portering, or customer service environments.

Strong communication and organisational skills.

Ability to prioritise workloads and manage competing demands.

Experience managing staff performance, attendance, and training.

Good IT skills and confidence using digital job allocation systems.

Understanding of health and safety procedures.

Ability to remain calm and make decisions in a fast paced hospital environment.

What we offer:

Working at Sodexo isn’t just a job

• it’s a chance to make a difference every day.

You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters.

Benefits:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice and personal support)
• Free health and wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme and volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.

As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed tobeingan inclusive employer.

We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.