Porter

Chartwells Independent; Norwich; On-site; GBP 12,398 - 16,531; Part time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Job summary

Compass Group UK&I is recruiting a Porter - Zero Hours in Norwich on a permanent casual basis. The role involves maintaining a high standard of customer care and cleanliness across public areas, assisting with room setups, and handling select reception tasks.

You will work flexibly to cover relief shifts and support facilities teams. The ideal candidate will be adaptable, an excellent communicator, and reliable with strong timekeeping.

Qualifications

• Experience delivering high quality customer care.
• Adaptable and able to embrace changing priorities.
• Excellent communication and relationship-building skills.
• Ability to work under pressure and maintain timekeeping.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handle reception duties, such as booking theatre tickets or making restaurant reservations.
• Respond to customer requests as required.
• Run errands.
• Ensure customer safety by placing/removing wet floor or paint signage.

Skills

Customer care

Communication

Reliability

Time management

Adaptability

Job description

We're currently recruiting a dedicated Porter - Zero Hours to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week.

As a Porter - Zero Hours, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Relief coverage

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter - Zero Hours will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2907/98074001/52669539/R/BU #LI-DNP #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!