General Porter (St Helier)

Epsom Sthelier; Carshalton; On-site; GBP 18,000 - 25,000; Part time

Job summary

Epsom and St Helier University Hospitals NHS Trust in Carshalton is seeking porters to support patient care by moving patients and equipment around the hospital, ensuring a smooth patient journey.

Join a dynamic portering team with shifts including late hours and weekends. You will be the face of the team, delivering friendly service and upholding NHS values while assisting across multiple sites within the Trust.

Qualifications

• Numeracy and literacy are essential for daily tasks.
• Customer care focus is required in a busy hospital environment.
• You must be physically fit to help move patients and equipment.
• Flexibility to work various shifts, including weekends and evenings.
• Infection prevention and control awareness is important.

Responsibilities

• Move patients, medical equipment and notes around the hospital.
• Be the face of the busy portering team and provide good patient experience.
• Work across a 24-hour schedule with rotating shifts and weekends.

Skills

Numeracy

Literacy

Customer care

Physically fit

Flexibility

Infection prevention

Education

NVQ or equivalent

Job description

Main area Portering Services Grade Non-AFC Grade A Contract Permanent Hours 30 hours per week (Part time late shifts and weekends) Job ref 343-82195730-VGC-SC

Site St Helier Hospital Town Carshalton Salary £15.42 per hour including HCAS Salary period Hourly Closing 16/11/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

As a porter you will be responsible for moving patients, medical equipment, medical notes and many other things around our hospital.

Whilst this can be a physically demanding role it is also an incredibly rewarding one where staff have the chance to make a real difference to patient experience. With a wide range of tasks that you may be sent on each day will feel different with different accomplishments!

***Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Main duties of the job

We are looking for caring and customer focused individuals to be the face of our busy and dynamic portering team.

If you are looking to give our patients the best possible care and work as an effective member of our hospital we will provide you training in all other areas. We work with our staff to ensure that they are the best that they can be!

We operate 24 hours a day and have a range of shifts and rotating shift patterns available.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

*** Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Person specification

Qualifications and Training

• Numeracy and Literacy
• Customer care focused
• Physically Fit
• Flexibility
• Infection and Prevention Control
• NVQ or equivalent

Experience

• NHS Values

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [e-mail]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification , as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date , please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.