Porter

NHS; Liverpool; On-site; GBP 25,000; Full time

Job summary

The NHS is seeking full-time and part-time Porters for critical patient transport and support services in Liverpool. This role requires excellent communication skills, teamwork, and the ability to maintain high service standards, ensuring safe and efficient operations throughout the hospital.

Qualifications

• Experience in a similar role preferred.
• Team player with the ability to work alone.
• Ability to follow instructions and work to tight deadlines.

Responsibilities

• Transport patients to wards and departments including emergency cases.
• Collect clinical waste and deliver medications.
• Manage the movement of medical equipment.

Skills

Good verbal communication skills

Good Customer Service Skills

Understanding for health and safety issues

Ability to use tact and diplomacy

Basic computer skills

Education

NVQ2 or equivalent

Job description

Job summary

We are looking to recruit full time Porters to work between the hours of 07.00am to 23.00pm Monday to Sunday, shift times TBC, also 2 x part time porters to work 4 hours per day Saturday and Sunday, shift times TBC

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Successful applicants must have:

• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.

You should be a team player who will support other team members, Coordinators and Managers.

**This vacancy will close once sufficient applications have been received so please apply soon if interested**

Main duties of the job

The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment.

Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

287-CEF-123-25-A

Job locations

Porters Department Aintree Hospital

Lower Lane

Liverpool

L9 7AL

Job description Job responsibilities

Transport of patients to wards and departments including emergency bed and stretcher patients.

Take specimens to laboratories.

Collect clinical waste from wards and departments.

Deliver meal trolleys to and from wards.

Delivery of equipment to wards and departments.

Attending fire response at the request of line manager.

Delivery of drugs from wards and departments including controlled drugs.

Post-room duties

Any other designated duties as and when required by the porter services management.

Job description Job responsibilities

Transport of patients to wards and departments including emergency bed and stretcher patients.

Take specimens to laboratories.

Collect clinical waste from wards and departments.

Deliver meal trolleys to and from wards.

Delivery of equipment to wards and departments.

Attending fire response at the request of line manager.

Delivery of drugs from wards and departments including controlled drugs.

Post-room duties

Any other designated duties as and when required by the porter services management.

Person Specification Knowledge Essential

• An understanding of SOP's and policies relating to the area

Qualifications Essential

• NVQ2 or equivalent

Skills Essential

• Good written and verbal skills

Person Specification Knowledge Essential

• An understanding of SOP's and policies relating to the area

Qualifications Essential

• NVQ2 or equivalent

Skills Essential

• Good written and verbal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Porters Department Aintree Hospital

Lower Lane

Liverpool

L9 7AL

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Porters Department Aintree Hospital

Lower Lane

Liverpool

L9 7AL

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)