Porter

Circle Health Group; Lancaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

Un rôle clé au sein de Circle Health Group, le porteur assure les services de soutien essentiels à la fois cliniques et non cliniques. En tant que porteur, vous fournirez un service de qualité aux patients tout en travaillant de manière flexible selon les besoins de l'hôpital. Le poste offre une formation professionnelle, des récompenses et divers avantages pour un équilibre travail-vie personnelle.

Benefits

25 jours de congé par an + jours fériés

Assurance santé privée

Remises à l'hôpital pour amis et famille

Politiques familiales amicales

Assurance vie non contributive

Accès à des ressources de bien-être

Programmes de reconnaissance des employés

Opportunités de formation et développement

Qualifications

• Expérience en distribution dans les secteurs de la santé, de l'hôtellerie ou de l'hospitalité souhaitée.
• Capacité à travailler dans divers environnements de manière flexible.

Responsibilities

• Fournir des services de portage pour les acteurs cliniques et non cliniques.
• Répondre aux besoins opérationnels de l'hôpital efficacement.
• Accomplir des tâches générales quotidiennes liées au site.

Skills

Customer service

PC proficiency

Education

GCSE Maths and English

Job description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience
• Previous portering experience in a healthcare, hotel or hospitality setting preferred

Duties of this role include:

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the Hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community.

We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.