Porter

North Bristol NHS Trust; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

North Bristol NHS Trust is seeking a dedicated individual for a portering role, responsible for providing comprehensive patient support services. This position involves moving patients and equipment, ensuring hygiene standards, and delivering emergency blood products. The ideal candidate will have excellent communication skills and a clean driving license, contributing to a caring and professional environment.

Qualifications

• Understanding of Portering activities.
• Customer and support services experience equivalent to NVQ Level 2.
• Mandatory training as required for the role.

Responsibilities

• Movement of patients, consumable products, and medical equipment.
• Cleaning Portering equipment and delivering blood products.
• Responding to major incidents.

Skills

Good verbal communication skills

Ability to work as a member of a team

Basic IT skills

Education

English and maths GCSE

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

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Job Overview

To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:

1. The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
2. The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.
3. To deliver emergency blood products
4. A manual UK driving license is required for this role

To provide a high quality responsive, efficient and effective patient support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner.

Main duties of the job

Knowledge

• Understanding of Portering activities
• Understanding of Department and Trust Health and Safety policies, written safe systems of work and Department rules and procedures
• Understanding of Portering equipment processes
• Understanding and knowledge of pathology procedures for movement of blood products

Training

• Customer and support services or equivalent experience to an NVQ Level 2
• Mandatory training as required for the role
• Collection and transportation of blood products
• Trust, Patient Support/Directorate Services induction training
• On the job induction training

Experience

• Working in a busy multi-faceted environment
• Working in a team-based environment

Communication & Relational skills

• Good verbal communication skills
• Ability to work as a member of a team
• Good literacy and numeracy skills
• Ability to work in a sensitive and unobtrusive manner around patients
• Ability to use relevant electrical equipment safely
• Ability to clean and maintain all Portering equipment in line with hygiene practices and protocols
• Ability to assist in and demonstrate duties and operating procedures and good practice guides without the need for direct supervision
• Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures
• Basic IT skills

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

Physical Effort

• Duties involve standing/walking for long periods of time during the shift
• Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required

Mental Effort

• Being aware of health and safety implications involved in duties and their potential effect on others, e.g., ensuring that equipment is stored appropriately
• At ward level, keeping a professional distance from patients and ensuring confidentiality at all times
• Working to schedules which may be subject to change

Emotional effort

• Whilst working at ward level, being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
• Whilst working in the Emergency Department, witnessing traumatic injuries
• In the course of your duties, you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety, are confrontational, or under the influence of alcohol

Person specification

Shortlisting criteria

Essential criteria

• English and maths GCSE
• Good verbal communication skills
• Full clean driving License
• Working as part of a team in a busy environment
• Manual Handling
• A role where you must complete multiple tasks daily
• Customer Care
• Patient Care
• Excellent personal values and an interest in having a positive impact on patient experience

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.