Portering & Transport Supervisor

South West Yorkshire Partnership NHS Trust; Barnsley; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

South West Yorkshire Partnership NHS Trust is seeking a Portering & Transport Supervisor to lead a busy portering and transport team at Kendray Hospital, with duties across Trust sites. You will oversee day-to-day operations and drive service improvements.

You will supervise drivers and porters, manage SLAs, develop staff, and ensure health and safety compliance. A full UK driving licence is essential; role primarily Monday–Friday with occasional weekend work.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to produce written reports.
• Ability to lead a team and prioritise workloads.
• Influence skills and the ability to handle conflict.
• Problem solving and sound judgement.
• Autonomy to work independently and with minimal supervision.

Responsabilités

• Oversee day-to-day delivery of portering and transport services across the Trust.
• Supervise and motivate drivers and porters; monitor performance and resources.
• Manage Service Level Agreements and external contracts.
• Develop staff, perform appraisals and implement Personal Development Plans.
• Ensure health and safety, carry out risk assessments and manage budgets.

Connaissances

Interpersonal skills

Written reports

Team leadership

Workload prioritisation

Influence & conflict handling

Problem solving

Autonomy

Formation

ILM Management cert L3

NHS experience

IOSH Certificate

EDCL

Outils

Microsoft Office

Description du poste

South West Yorkshire Partnership NHS Trust

Portering & Transport Supervisor

The closing date is 26 October 2026

An exciting opportunity has arisen for a Portering &Transport Supervisor to join our Facilities team. Based at Kendray Hospital, with the requirement to work across Trust sites as service needs dictate, you will play a key role in ensuring the delivery of safe, responsive and high-quality portering and transport services.

We are looking for an organised, motivated and proactiveindividual who can lead and support a busy team, build effective workingrelationships and contribute to service improvement. The successful candidate will have strong communication and leadership skills, a commitment to excellentcustomer service and the ability to work flexibly in a fast-paced environment. A full UK driving licence is essential for this role.

The post is primarily Monday to Friday; however, flexibility is required as weekend and Bank Holiday working may be necessary to meet service demands.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

Main duties of the job

As Portering & Transport Supervisor, you will oversee the day-to-day delivery of portering and transport services, ensuring safe, efficient and customer-focused support across the Trust. You will supervise and motivate a team of drivers and porters, monitor service performance, manage resources effectively and support continuous improvement initiatives.

The role involves working closely with clinical and non-clinical teams, external providers and key stakeholders to maintain high service standards, compliance with health and safety requirements and effective service delivery. You will also contribute to staff development, performance management and operational planning while promoting a positive and professional team culture.

The post is primarily Monday to Friday, although occasional weekend and Bank Holiday working will be required in line with service needs.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Westrongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

Job responsibilities

JOB SUMMARY:

Responsible for the development and provision of an effective, efficient and well-coordinated Porter/Transport support service to the Trust and also to other NHS service users through Service Level Agreement and formal contracts.

JOBDIMENSIONS:

Budget manager for Transport/Porters Services

Line manager for Driver/Porters

Manage Service Level Agreements

Manage External Contracts

KEY RESULT AREAS:

Constantly review the service and implement new methods of service delivery to ensure that a cost effective quality service provision to both clients and staff can be developed and maintained.

Lead and motivate this highly reactive support service, where team work and communication is essential.

To manage, motivate and empower a team of well-trained staff, that are receptive to change and dedicated to achieving Trust performance targets through SLAs and formal contracts.

Carry out staff appraisals, develop and implement Personal Development Plans for team members to meet the objectives of the organisation and the individuals.

Provide Senior Managers with submissions for service developments and assist with long and short term business plans.

To act as primary point of contact for Porter/Transport Services and liaise with Service users within the Trust and other local NHS organisations through Service Level Agreements on delivery of service provision.

Actively develop and maintain effective communication links with other Heads of Department.

To encourage and develop a culture of excellent customer service and promote a professional and caring image, recognising the contribution of such services to the overall client experience.

To develop and maintain all risk assessments associated with the service are carried out and outcomes are communicated to relevant staff.

Manage the financial budget of the Services in compliance with Trust financial procedure controls, raising requisitions and authorise payments for services provided.

Responsible for relevant Health and Safety matters associated with the Transport/Porters service ensuring effective provision of staff awareness and training.

Prepare and manage local Health and Safety Plans in line with Trust Health and Safety Policies, Legislation and Statutes.

To be responsible for the management and control the waste compound ensuring all types of waste is removed and recorded in compliance with legislation (Hazardous Waste Regulations).

To develop and implement effective waste segregation and minimisation arrangements throughout the trust maintaining detailed information and reporting on Waste Management Performance.

Contribute to Business Continuity Plans.

Assist in the development of Green Travel Plan.

Responsible for management of Taxi Contract.

Responsible for providing a transport service in accordance with Trust Transport Policy, Transportation of Dangerous Goods.

Ensure all documentation relating to Carriage of Dangerous Goods is monitored.

COMMUNICATION WITH OTHERS:

All Business Unit Directorates

Estates and Facilities Personnel

Infection control

Occupational Health

External Service Contractors

Procurement and Supplies

Contracted Service Supplies

The job description is not an exhaustive list. It is subject to change in light of service developments and in consultation with the post holder and his/her manager.

For full details of the role please see the supporting documents attached.

Person Specification

Special Knowledge/Skills

• Excellent interpersonal and communication skills.
• Ability to produce written reports.
• Ability to work as a member of, but also lead a team.
• Ability to prioritise workloads and meet deadlines.
• Influence skills and the ability to handle conflict.
• Ability to problem solve and make judgements.
• Ability to work autonomously.

Personal Attributes

• Ability to work flexibly.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Physical Attributes

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Qualifications

• ILM Management certificate level 3 or equivalent.
• NHS experience.
• IOSH Certificate.
• EDCL.

Training

• Knowledge of Hazadous Waste Regulations.
• Knowledge of Carriage of Dangerous Goods legislation.

Experience

• Demonstratable experience in managing service budgets, including staffing, purchasing goods and supplies.
• Substantial demonstrable supervisory experience in specialised facilities service.
• Substantial demonstrable experience managing Health & Safety for a service or department.
• Experience of managing business change.
• Experience in utilising Microsoft packages and other IT programmes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South West Yorkshire Partnership NHS Trust