Port Services Operative

Stena Line; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in sustainable shipping is seeking a Port Services Operative to join their dynamic team in Cairnryan. This role is crucial for ensuring the safe and efficient mooring of vessels while providing excellent customer service to passengers. As part of the Port Operations team, you will be responsible for handling baggage, assisting passengers, and maintaining high standards of safety and efficiency. If you are flexible, proactive, and enjoy working under pressure, this opportunity is perfect for you. Join a company that values family, sustainability, and inclusivity.

Qualifications

• Proven experience in port operational duties.
• Full clean driving license with experience driving large vehicles.

Responsibilities

• Mooring and loading/unloading vessels on arrival.
• Transporting passengers and luggage to the vessels.
• Traffic marshalling of all car passengers.

Skills

Port operational duties

Communication skills

Customer service

Driving large vehicles (TUGS, HGV, PCV)

Job description

Port Services Operative - Cairnryan (Ad-hoc)

Step by step, we are transforming the shipping industry, moving towards achieving our vision - Connecting Europe for a sustainable future. At Stena Line, we are like family and friends to each other. We work hard together to solve problems and make a difference because we know that challenges make us grow. The journey starts with us! Stena Line’s Port Operations Team plays a crucial role in this journey.

Key Responsibilities:

1. Mooring and loading/unloading vessels on arrival.
2. Transporting passengers and luggage to the vessels, and delivering unaccompanied freight by driving TUG Masters as required.
3. Baggage handling from terminal to ferry.
4. Assisting passengers onto the ferries.
5. Traffic marshalling of all car passengers for embarkation and disembarkation.
6. Housekeeping of port areas and other routine jobs as required.

What You Will Experience:

As part of the Port Operations team, you will be responsible for the safe and efficient mooring of vessels, ensuring they meet arrival and departure deadlines. Your main focus will be on facilitating the smooth transportation of passengers and vehicles, providing high standards of customer service to ensure a pleasurable experience for our guests.

Who You Are:

At Stena Line, personality matters as much as skills. You should be flexible, adaptable, reliable, proactive, and a team player who enjoys working under pressure. You should also be willing to learn new skills and operate different vehicles as required.

Qualifications:

• Proven experience in port operational duties.
• Excellent communication skills and customer service experience.
• Full clean driving license with experience driving large vehicles such as TUGS, HGV, or PCV.

Interested?

We are recruiting for a variable hours contract in Cairnryan within our Ports and Terminals department. To apply, please register your profile and submit your CV in English by 21st May 2025. We have ongoing recruitment, so apply soon. Due to GDPR, applications via email or postal service are not accepted.

Please note we do not accept applications from recruitment or staffing agencies.

About Stena Line:

As a leader in sustainable shipping, Stena Line operates Europe’s most comprehensive route network, focusing on passenger and freight transportation. We have over 5,100 employees across Scandinavia, the UK, and the Baltics, contributing to our success.

We are committed to a sustainable, inclusive, and harassment-free working environment, promoting equality, diversity, and inclusion. We welcome all applicants.

Location: United Kingdom/Ireland, Cairnryan

Application Deadline: 21 May 2025

Apply now

Our Sustainability Strategy

Our commitment to sustainability aligns with five focus areas linked to the UN Global Goals, directly related to our business.

At Stena Line, we are all part of the same crew. We may not work on the same ship or at sea, but we are all family.

Did you know that only 2% of people working in shipping are women? Studies show that gender-equal companies are more profitable, better at retaining talent, and more innovative and creative.