Pool Experience Lead - Wellness & Safety

High Five Health Promotion; Harrow; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Health cash plan

Private health insurance

Pension scheme

Retail discounts scheme

Annual leave (25 days + bank holidays)

Electric car scheme

Cycle to Work Scheme

Annual pay review

On site gym use

Learning and development opportunities

Job summary

ROVA Health is seeking a Pool Operations Lead to manage the premium Liquid Studio on a Central London campus. You’ll own safety, scheduling and team leadership, delivering a hospitality-led aquatic experience for a global company.

Location: Central London. Salary: Up to £40,000 per annum, permanent full-time (40 hours/week). Benefits include Health Cash Plan, Private Health Insurance, Pension, and more.

Qualifications

• Must hold Swim England Level 1 Coaching (Level 2 preferred) and a valid NPLQ with CPR, AED and first aid.
• Swim England Safeguarding Certificate or willingness to complete within 3 months.
• Aqua Aerobics experience with CIMSPA-accredited qualification.
• Experience managing or developing teams in wellness or fitness.
• Confident coaching across four strokes with a strong coaching mindset.
• Excellent written and verbal communication with strong customer service.

Responsibilities

• Oversee daily operation, safety of the Liquid Studio, changing areas and storage.
• Direct line management of the multidisciplinary Pool team and recruit/train as needed.
• Design and deliver the Liquid Studio’s services schedule and calendar of events.
• Provide premium, hospitality-led experiences across scheduled and unscheduled services.
• Build genuine relationships with campus stakeholders and foster community.

Skills

Coaching cert

NPLQ CPR AED

Safeguarding cert

Aqua Aerobics exp

CIMSPA qualification

Team leadership

Four strokes coaching

Customer service

DBS check ready

Tools

G-Suite

Job description

ROVA Health is seeking a Pool Operations Lead to manage the premium Liquid Studio on a Central London campus. You’ll own safety, scheduling and team leadership, delivering a hospitality-led aquatic experience for a global company.

Location: Central London. Salary: Up to £40,000 per annum, permanent full-time (40 hours/week). Benefits include Health Cash Plan, Private Health Insurance, Pension, and more.