Policy Manager – Regulatory Affairs

Pay.UK; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Pay.UK is seeking a Policy Manager – Regulatory Affairs to join their team in London. This pivotal role involves advising on regulatory policy, managing interactions with regulators, and developing strategies to navigate regulatory challenges. The ideal candidate will have extensive experience in financial services, strong analytical skills, and the ability to communicate effectively with various stakeholders. Join Pay.UK and contribute to shaping the regulatory landscape of the UK payments industry.

Benefits

12% Non-contributory pension

Discretionary annual bonus

30 days annual leave

Employee assistance programme

Cycle to Work Scheme

Season ticket loan

Annual fitness subsidy of up to £500

Working from home policy

Qualifications

• Experience in analysing, developing, and implementing policy initiatives.
• Highly skilled in communication with diverse stakeholders.
• Sound technical understanding of relevant regulation.

Responsibilities

• Advise on regulatory policy questions and manage regulatory issues.
• Coordinate strategies to keep regulators informed.
• Produce responses to regulatory consultations.

Skills

Analytical skills

Stakeholder management

Communication

Policy development

Education

Experience in financial services or regulated environment

Job description

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Policy Manager – Regulatory Affairs, Hybrid, Permanent, London

Pay.UK sits at the centre of a complex payments ecosystem and maintain strong relationships with its regulators. The Regulatory Affairs team enables Pay.UK to be an insightful and clear voice on regulatory matters, and allows Pay.UK to influence regulators and regulatory policy in support of Pay.UK’s strategic priorities. In particular, the team works closely with the rest of the business to:

• Coordinate Pay.UK’s approach to identifying, understanding, responding to, and interacting with current and future regulation based on robust analysis
• Advise and support colleagues in Pay.UK on regulatory priorities, obligations, and engagement
• Speak to our regulators in an informed and coordinated fashion.

Key Accountabilities

• Advise on key regulatory policy questions and managing regulatory issues within allocated projects or programmes. Provide thought-leadership on regulatory issues, working closely with other parts of the business to determine comprehensive and credible policy positions on strategic and tactical issues.
• Identify and assess options to manage Pay.UK regulatory policy risks and issues, making well-reasoned and informed recommendations to the executive and Board-level committees.
• Coordinate the development of strategies to keep regulators informed of progress and developments on products (e.g. through teach-ins, and regular reporting).
• Facilitates engagement across a range of regulatory policy issues. Advises the Head of Regulatory Affairs (and Senior Managers) on setting the agenda, tone, and content of interactions. Ensure messages are aligned across the business, and Pay.UK’s viewpoints are well documented and communicated.
• Manage the production of credible and compelling responses to regulatory consultations and reviews, that influence regulatory priorities and decisions aligned with Pay.UK’s strategic priorities.
• Horizon scan, research and analyse regulatory developments to determine any implications for Pay.UK.

Skills, Experience & Qualifications

• Comprehensive experience in analysing, developing, and implementing policy initiatives, preferably in financial services or comparable regulated environment. This experience could be gained from regulatory bodies, government, or consultancy.
• Highly skilled presentational and communication abilities (both oral and written) with the capability to convey messages clearly and concisely and persuade a diverse range of stakeholders.
• Extensive stakeholder and relationship management experience in a regulated environment in the UK.
• Ability to manage and prioritise multiple workstreams and issues, maintaining delivery of high quality and timely advice and outputs.
• Experience of directing colleagues on projects, ensuring quality and supporting development.
• Sound technical understanding in relevant regulation (e.g. economic regulation, prudential regulation) and understanding of the regulatory environment and developments related either to the financial services, the payment industry, and/or other regulated markets.
• Experience and understanding of the UK payments industry; Pay.UK’s payment systems and / or the UK payments regulatory framework would be preferable.
• We would also welcome applicants with experience from another FMI and / or other markets subject to a similar regulatory framework (e.g. broader financial services; energy; telecoms etc).

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

About Us

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.

Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.

Benefits & Additional Information

• 12% Non-contributory pension
• Discretionary annual bonus
• 30 days annual leave (excluding bank holidays)
• Employee assistance programme
• Cycle to Work Scheme
• Season ticket loan
• Annual fitness subsidy of up to £500 per annum
• Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Public Relations, and Strategy/Planning

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