Policy Fraud Manager

Vxplore; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Policy Fraud Manager to lead their Fraud and Intelligence teams. This role involves collaborating with various stakeholders to detect and prevent fraud in motor insurance, ensuring excellent customer outcomes. You will develop strategies to enhance fraud detection capabilities while managing investigations effectively. With a focus on inclusivity and employee well-being, this forward-thinking company offers a competitive salary, flexible working arrangements, and a range of benefits, including a substantial car allowance and an annual bonus scheme. Join a supportive environment where your contributions can make a significant impact.

Benefits

Car Allowance

Flexible Hybrid Working

Annual Bonus Scheme

Private Medical Insurance

Life Assurance

Income Protection

Pension Contributions

Mental Wellbeing Programs

27 Days Leave

Social Events

Qualifications

• Experience in policy or fraud management within motor insurance.
• Strong understanding of legislation related to motor insurance.

Responsibilities

• Lead Policy Fraud and Intelligence teams to combat fraud.
• Develop strategies for fraud investigation using data.

Skills

Motor Insurance Principles

Fraud Management

Risk Management

Job description

Join to apply for the Policy Fraud Manager role at Vxplore.

Job Title

Policy Fraud Manager

Location

Leicester, London or Bexhill (Hybrid) with flexibility on office attendance

Company Overview

Hastings Direct is a digital insurance provider aiming to become the best and biggest in the UK. We have invested heavily in data and technology and foster a strong 4Cs culture. Our success depends on talented colleagues like you.

Role Overview

Reporting to the Head of Policy Fraud, you will lead our Policy Fraud and Intelligence teams, collaborating with industry stakeholders, law enforcement, and regulators to identify and combat criminality.

Key Responsibilities

1. Detect and prevent fraud, ensuring excellent customer outcomes.
2. Manage workstreams proactively to maximize benefits.
3. Develop and oversee fraud investigation strategies using tools and data.
4. Reduce operational and claims costs by identifying threats.
5. Utilize MI, intelligence products, and data to prioritize investigations and improve team performance.
6. Seek opportunities to enhance fraud detection capabilities.

Essential Skills and Experience

1. Understanding of motor insurance principles and legislation.
2. Experience with policy or fraud in motor insurance, with examples of risk management.

Interview Process

1. Recruiter screening call
2. First interview with the hiring leader
3. Second interview with senior leaders

Additional Information

We are committed to inclusivity and support applications through the Disability Confident Scheme. Sponsorship is not available for this role.

Benefits

• Competitive salary + £5k car allowance
• Flexible hybrid working
• Annual bonus scheme
• Private medical insurance
• Life assurance, income protection, pension contributions
• Mental wellbeing programs
• Additional perks: 27 days leave, cashback plans, health assessments, schemes, facilities, social events, and more

Company Culture

Our 4Cs focus on colleagues, customers, company, and community, fostering a supportive environment for growth and success.