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Deliver complete policy launch components or cross-functional work products that are integrated into an overarching project, creating meaningful impact in policy work with minimal assistance.
Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risk for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute the majority of prioritized project work independently, leveraging team support when needed.
Role Responsibilities:
- Identify and recommend creative solutions to evolving or adapting policies to address defined problems.
- Address escalated issues or triage as required in a timely manner.
- Deconstruct complex problems, frame policy issues, and contextualize solutions for management, stakeholders, and decision-makers.
- Identify trends, anticipate challenges, and develop strategies for ambiguous problems without clear solutions.
- Collaborate within teams to communicate knowledge across tasks.
- Build networks with key stakeholders to facilitate cross-team collaboration and success.
- Foster a respectful and inclusive work environment.
- Engage with external partners to demonstrate thought leadership on policy/process issues or innovative approaches.
- Coordinate timelines, goals, and objectives for project components.
- Support the launch and implementation of sustainable policies with cross-functional partners, including technical and vendor teams.
- Understand the implications of policy and process changes on systems, enforcement, and operations.
- Demonstrate knowledge of policy development and implementation, ensuring policies are adoptable by enforcement teams.
- Manage and implement global product policies with regional focus, considering local culture, values, and community standards.
- Develop and implement product policies and standards across teams, participate in investigations, and respond to inquiries from external parties.
- Identify, analyze, and prioritize policy issues impacting the business and users, now or in the future.
- Resolve high-impact cross-product policy escalations with minimal guidance.
Skills & Experience:
- Effective communication skills in both written and oral formats across diverse audiences and contexts.
- Knowledge of online, international, multilingual communities.
- Understanding of how the client handles disruptive events affecting stakeholders and the public.
- Proficiency in a foreign language such as German, French, Mandarin, Spanish, or Russian.
- Fundamentals of policies, including product platform knowledge.
- Understanding of internet policy, legal, and regulatory frameworks.
- Experience in internet technologies, policy, and regulatory environments, especially regarding online safety, free expression, and content moderation.
- Ability to communicate fluently in French and English.