Police Staff Investigator - Complex Crime & Case Support

Service Care Solutions Ltd; Liverpool; On-site; GBP 45,000 - 52,000; Full time

Job summary

Service Care Solutions are recruiting former Police Officers to work as Police Staff Investigators (Grade E) on a full-time, long-term contract based in Liverpool, Merseyside.

The role involves supporting complex investigations, managing case files and liaising with partner agencies. Strong reporting, organisational and confidentiality skills are essential; training in investigative procedures will be provided. Salary is £23.41 per hour (Umbrella).

Qualifications

• Strong interpersonal and communication skills (written and verbal).
• Ability to plan, organise and prioritise workload, working to deadlines and quality standards.
• Willingness and capability to complete relevant investigative training and develop knowledge of key legislation/procedures.

Responsibilities

• Support serious and complex investigations, managing allocated crimes/actions and progressing enquiries to required timescales and standards.
• Build and maintain case files, including preparation of MG files, schedules and prosecution paperwork, ensuring legal/procedural compliance.
• Undertake investigation support functions (e.g., exhibits handling, disclosure, and evidence handling).
• Interview victims, witnesses and suspects; take statements; complete follow-up enquiries; and support arrest activity where required.
• Manage witness engagement and provide ongoing support through the criminal justice process.
• Record and investigate Hate Crime, providing specialist advice and working with partner agencies to reduce repeat offending/victimisation.
• Support warrants and search activity, including preparation of paperwork and execution of searches.
• Obtain, review and present CCTV/digital material for evidential and briefing purposes.
• Identify and submit relevant criminal intelligence, and maintain strong information management standards (APP/MoPI).
• Comply with health & safety requirements, including completing risk assessments where appropriate.

Skills

Interpersonal skills

Report writing

Workload management

Investigative training

Team collaboration

Job description

Service Care Solutions are recruiting former Police Officers to work as Police Staff Investigators (Grade E) on a full-time, long-term contract based in Liverpool, Merseyside.

The role involves supporting complex investigations, managing case files and liaising with partner agencies. Strong reporting, organisational and confidentiality skills are essential; training in investigative procedures will be provided. Salary is £23.41 per hour (Umbrella).