Police and Partnership Manager

Mitie Cleaning & Hygiene Services; Wideopen; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Salary Finance

Mitie Stars

Cycle-to-work

Enhanced pension

MiDeals discounts

Job summary

Mitie Cleaning & Hygiene Services is seeking a leader to drive crime investigation, intelligence, and partnerships across a Sainsbury's region. You will oversee a specialist team, deliver actionable intelligence, and work with police and councils to improve safety and store security.

The role requires strategic thinking paired with practical delivery, with a focus on reducing crime and protecting staff and customers. 40h workweek with on-call as needed and ongoing performance improvements.

Qualifications

• Proven experience leading, developing and mentoring teams in a performance-driven environment.
• Knowledge of criminal law, justice processes and police procedures.
• Ability to build partnerships with police, councils and external stakeholders.
• Strong leadership, decisiveness and problem-solving abilities.
• Excellent written and verbal communication; able to influence diverse stakeholders.
• Advanced report-writing, analytical and investigative capabilities.
• Experience in fast-paced settings with competing priorities.

Responsibilities

• Lead a specialist team to identify, assess, and respond to crime, threat, and risk across the designated region.
• Deliver high-quality intelligence and insight to influence internal and external partners.
• Build relationships with local and national police to maximise information sharing and outcomes.
• Collaborate with Stores, Police, Councils, BCRPs and BIDs to improve security.
• Improve safety and security of colleagues and store management by addressing root causes of crime.

Skills

Team leadership

Criminal law knowledge

Police procedures

Partnerships

Communication skills

Report writing

Analytical skills

Organization & planning

Microsoft Office

Policy development

SIA Front-Line Guarding Licence

Education

Strong education standard; written and spoken English

Job description

Location

UK Wide

Hours

40hrs Monday to Friday + occasional on call requirement.

Ref

105992

Salary

£46,665

Better places, thriving communities.

Main Duties

Lead the delivery of crime investigation, intelligence, and partnership initiatives across a designated Sainsbury's geographic region. The role is responsible for driving measurable outcomes relating to offender management with a focus on customer and colleague safety, through effective team leadership, intelligence-led decision making, and strong partnerships, both internally and with external partners.

The Successful Candidate Will Be Accountable For

• Leading a specialist team to identify, assess, and respond to crime, threat, and risk across the designated region.
• Delivering high-quality intelligence and insight to influence internal stakeholders and external law enforcement partners.
• Building and maintaining effective relationships with local and national police forces to maximise information sharing and operational outcomes.
• Collaborating with internal Operations teams, Stores, Police, Councils, Business Crime Reduction Partnerships (BCRPs), Business Improvement Districts (BIDs).
• Improving the safety and security of colleagues, contractors, and store management teams by identifying root causes of crime and implementing effective solutions.

Person Specification

The ideal candidate will be an experienced people leader with strong operational, intelligence, investigation and partnership-working skills. They will combine strategic thinking with practical delivery, using data, insight, and collaboration to reduce crime, improve safety, and deliver tangible outcomes for the business and its stakeholders.

Essential Skills And Experience

• Proven experience leading, developing, and mentoring teams within a performance-driven environment.
• Strong knowledge of criminal law, justice processes, police procedures, and relevant legislation.
• An understanding of the operational challenges and legislative constraints affecting law enforcement agencies.
• A track record of building effective partnerships with police forces, community organisations, charities, and other external stakeholders.
• Strong leadership, decision-making, and problem-solving abilities, with the confidence to operate independently and make informed decisions.
• Excellent communication skills, both written and verbal, with the ability to engage and influence a wide range of stakeholders.
• Advanced report-writing, analytical, and investigative skills, with a strong attention to detail.
• Experience working in fast-paced environments, managing competing priorities and responding effectively under pressure.
• Strong relationship-building skills and a collaborative approach to teamwork.
• Good organisational and planning skills, with the ability to manage multiple priorities and meet challenging deadlines.
• Competence in Microsoft Office applications and other technology platforms, including bespoke business systems.
• The ability to follow established processes while also contributing to the development and improvement of policies and procedures.
• A professional, positive, and resilient approach, with high levels of integrity, discretion, and reliability.
• A good standard of education, including strong written and spoken English.

Desirable Skills And Experience

• A valid SIA Front-Line Guarding Licence (minimum requirement).
• Knowledge of the retail sector.
• Experience managing service levels, identifying performance gaps, and implementing continuous improvement plans.
• Strong organisational and time-management skills.
• A flexible approach to working hours and business requirements.
• A professional and confident approach when working with clients, colleagues, and external partners.
• A resilient, proactive, and solution-focused mindset with a strong commitment to achieving results.
• Excellent organisational and time management skills.
• Strong customer service, client focused attitude with the ability to build good working relationships.

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.

Specific tasks and objectives will be agreed with the post holder throughout the period of employment.

The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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