Poker Operations Leader — Card Room Supervisor

Rank Group; Luton; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Grosvenor Casinos, part of The Rank Group, is seeking a confident Poker Supervisor to lead our poker operations. You’ll oversee table games, support dealers and ensure every game runs smoothly, fairly and in line with regulations.

You’ll resolve disputes and deliver an exceptional guest experience in a fast paced, 24/7 environment. With a background in poker or table games supervision, you’ll bring strong leadership, clear communication and a calm head under pressure.

Qualifications

• Solid background in poker or table games supervision.
• Strong leadership and communication skills.
• Preference for a Personal Functional Licence (PFL) and good understanding of gaming compliance.
• Willingness to work nights and weekends in a 24/7 casino environment.

Responsibilities

• Oversee poker operations and manage dealers to ensure smooth play.
• Resolve disputes and maintain strict adherence to regulations and procedures.
• Deliver an exceptional guest experience through energetic leadership and attention to detail.

Skills

Poker supervision

Leadership

Communication

Compliance

PFL knowledge

Job description

Grosvenor Casinos, part of The Rank Group, is seeking a confident Poker Supervisor to lead our poker operations. You’ll oversee table games, support dealers and ensure every game runs smoothly, fairly and in line with regulations.

You’ll resolve disputes and deliver an exceptional guest experience in a fast paced, 24/7 environment. With a background in poker or table games supervision, you’ll bring strong leadership, clear communication and a calm head under pressure.