Podiatry & Diabetes Admin Apprentice — Patient Care Focus

Dorset HealthCare University NHS Foundation Trust; Lower Blandford St Mary; On-site; GBP 12,000 - 18,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a diligent Podiatry & Diabetes Administrator Apprentice to support the Patient Contact Centre and podiatry services in Community care. The role emphasizes accuracy, compassion, and strong Microsoft skills, with training provided.

You will liaise with patients and professionals, manage data inputs, and assist with diabetes education administration. A DBS check is required and visa sponsorship is not available.

Qualifications

• English and maths qualifications at GCSE level or equivalent
• Good working knowledge of Microsoft applications - Word etc.
• Experience of using an electronic booking system
• Analytical skills and ability to investigate a variety of issues
• Clear understanding of Data Protection and confidentiality

Responsibilities

• Provide a Call Centre function to support patients in booking Podiatry appointments
• Support administrative functions of the Podiatry Suite for community services
• Accurately input data relating to clinic attendances, DNAs and patient pathways
• Ensure patients and visitors are dealt with in a friendly and professional manner
• Support Diabetes Education or Diabetes Specialist Nurses with administration tasks
• DBS check will be carried out by the Trust

Skills

GCSE English

GCSE Maths

Microsoft Office

Analytical skills

Data protection

Customer service

Education

GCSE English & Maths

Tools

Microsoft Word

Electronic booking system

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a diligent Podiatry & Diabetes Administrator Apprentice to support the Patient Contact Centre and podiatry services in Community care. The role emphasizes accuracy, compassion, and strong Microsoft skills, with training provided.

You will liaise with patients and professionals, manage data inputs, and assist with diabetes education administration. A DBS check is required and visa sponsorship is not available.