PNC & Disposals Case Officer - Part-Time, Flexible Hours

Norfolk and Suffolk Constabularies; Ipswich; On-site; GBP 27,000 - 30,000; Part time

Benefits offered by this job

Flexible working

Local government pension scheme

Blue Light Card

Training and mentoring

Employee Assistance Programme (EAP)

Diversity and inclusion

Job summary

Norfolk and Suffolk Constabularies is seeking a PNC & Disposals Case Worker to join the Joint Specialist Operations team. The role focuses on researching and updating the Police National Computer (PNC) and linked systems, ensuring data accuracy and compliance with policies.

Hours are 22 per week (Mon and Weds 09:00-17:00 and Tue 08:00-15:30) with rostered Saturdays and bank holidays. The salary range is £27,204–£30,333 and the role is based at Ipswich Landmark House.

Qualifications

• Proactive mindset and initiative.
• Teamwork and collaboration skills.
• Accurate data entry onto databases maintaining standards.
• Ability to organise and complete tasks within deadlines.
• Effective verbal and written communication skills.
• Investigative ability to identify and resolve issues.

Responsibilities

• Undertake updates on linked systems and the Police National Computer (PNC) in relation to arrest/summons numbers, remands, court appearances, bail conditions, court results and disposals.
• Update systems within required timescales in line with national policy and local procedures, ensuring data accuracy and compliance with data legislation.
• Deal with enquiries from HMCTS and partner agencies.
• Verify data received via interfaces, extract and input updates and disposals, and correct discrepancies.
• Research monthly PNC impending prosecutions using internal/external systems and liaise with Officers, staff and Courts.
• Handle enquiries from Officers and staff regarding disposals recorded on systems.

Skills

Proactive mindset

Teamwork

Data entry accuracy

Deadline management

Verbal and written communication

Investigative ability

Job description

Norfolk and Suffolk Constabularies is seeking a PNC & Disposals Case Worker to join the Joint Specialist Operations team. The role focuses on researching and updating the Police National Computer (PNC) and linked systems, ensuring data accuracy and compliance with policies.

Hours are 22 per week (Mon and Weds 09:00-17:00 and Tue 08:00-15:30) with rostered Saturdays and bank holidays. The salary range is £27,204–£30,333 and the role is based at Ipswich Landmark House.