PMS Business and Finance Support Manager - Salisbury

S&W; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the accountancy sector is looking for a PMS Business and Finance Support Manager. This role involves managing a team to enhance organizational efficiency through Practice Management Systems while conducting data analysis and ensuring compliance. Applications welcomed for 4 or 5 days per week. Opportunities for hybrid working arrangements available.

Benefits

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Option to purchase additional holiday

Cycle to work scheme

Season ticket loan

Qualifications

• Proven experience in business operations or support roles within a professional services or accounting environment.
• Previous experience in a team leadership or management role.
• Strong working knowledge of Practice Management Systems.

Responsibilities

• Manage a team of support professionals for system efficiency.
• Collaborate with stakeholders to enhance system usage.
• Conduct data reporting and financial reconciliations.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Education

Experience in business operations or accounting environment

Tools

Practice Management Systems

Microsoft Excel

Microsoft Power BI

Job description

PMS Business and Finance Support Manager - Salisbury

PMS Business and Finance Support Manager - Salisbury

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Company Description

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881— helping businesses and individuals meet challenges and seize opportunities across generations.

Company Description

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881— helping businesses and individuals meet challenges and seize opportunities across generations.

Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary.

Job Description

What will you be doing?

We are seeking an experienced and proactive Business and Finance Support Manager to lead our team responsible for the day-to-day business support and continuous improvement of our IRIS STAR Practice Management System (PMS). This role is pivotal in ensuring the system supports the firm’s operational efficiency, compliance and client service excellence.

We welcome applications from candidates looking to work either 4 or 5 days per week.

This role can be based at either a Salisbury, London or Birmingham office location.

Key Responsibilities

As a PMS Business and Finance Support Manager, your responsibilities will include:

Managing a team of support professionals, acting as the key liaison with internal stakeholders, and driving initiatives to optimize system usage across the firm. You will:

• Lead, coach, and develop the Business Support Team to continue delivery of high-quality support and service
• Oversee the Business as Usual administration and performance of the Practice Management System
• Collaborate with stakeholders across departments to ensure the PMS aligns with business needs and strategic goals
• Conduct operational and financial reconciliations, data extracts and reporting
• Ensure data integrity, compliance and accurate reporting through effective governance and controls
• Oversee the design, delivery and maintenance of training programs for new and existing users to maximize system adoption and efficiency
• Identify and implement process improvements to streamline workflows and enhance user experience
• Act as the primary point of contact with the Practice Management System Technical Support Team
• Monitor KPIs and produce regular reports to inform decision-making and performance tracking
  
  

Qualifications

Skills and Experience

Essential

To be successful in this role, you should have:

• Proven experience in business operations or support roles within a professional services or accounting environment
• Previous experience in a team leadership or management role
• Strong working knowledge of Practice Management Systems
• Familiarity with accounting workflows, compliance requirements, and client lifecycle management
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Strong working knowledge of Microsoft Excel
  
  

Desired

Familiarity with Microsoft Power BI for creating and sharing simple reports and dashboards

Additional Information

As a colleague here at S&W you will have access to benefits that include

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
• Fully funded training towards professional qualifications
• Cycle to work scheme
• Season ticket loan
• Eye care support
  
  

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

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