PMO Quality and Governance Analyst

Euro Garages; Horwich; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Discretionary bonus scheme

Cycle to Work

Enhanced Maternity & Paternity leave

Generous annual leave

Annual leave buyback

Discounted gym membership

Volunteer day

Dress Down Fridays

Job summary

Cumberland Farms is seeking a PMO Quality and Governance Analyst to support governance, quality assurance, and project oversight across our portfolio. The role sits in the PMO function, ensuring processes are followed and governance standards are upheld.

You will work closely with project managers and senior stakeholders to improve data quality, maintain governance documentation, and produce dashboards and reports.

Qualifications

• Degree or relevant qualification in Project Management or related discipline.
• Strong understanding of PMO governance, project controls, and compliance frameworks.
• Experience with ServiceNow or similar portfolio management systems.
• Experience maintaining SharePoint environments and governance documentation.
• Strong analytical skills and attention to detail.
• Confident communication and stakeholder engagement skills.
• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
• A proactive and organised approach with the ability to manage multiple priorities.

Responsibilities

• Supporting the administration and continuous improvement of PMO systems and tools, including ServiceNow and SharePoint.
• Maintaining and updating PMO governance documentation, including the PMO handbook and training materials.
• Reviewing portfolio data and project documentation to ensure alignment with governance and compliance standards.
• Supporting Design Authority and Portfolio Board processes, including validating documentation and trackers.
• Producing portfolio reports, compliance dashboards, and ad-hoc analyses for project oversight.
• Working closely with project managers and stakeholders to improve data quality and governance compliance.
• Identifying opportunities to enhance PMO tools, processes, and reporting for continuous improvement.

Skills

PMO governance

Project controls

Compliance frameworks

ServiceNow

SharePoint

Analytical skills

Stakeholder engagement

Microsoft Excel

PowerPoint

Multi-priority management

Education

Degree or relevant qualification in Project Management

Tools

ServiceNow

SharePoint

Job description

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Cumberland Farms are looking for a PMO Quality and Governance Analyst to support the delivery of strong governance, quality assurance, and operational oversight across the project portfolio. Working within the PMO function, you will play a key role in maintaining project governance frameworks, supporting portfolio reporting, and ensuring project teams follow agreed processes and standards.

Thisrolewillinvolveworkingcloselywithprojectmanagersandseniorstakeholderstomaintaingovernancedocumentation,supportportfolioboards,andhelpensureprojectinformationisaccurate,accessible,andcompliant.Itwouldsuitsomeonewhoishighlyorganised,detailoriented,andinterestedinimprovinghowprojectsaredeliveredacrosstheorganisation.

Why Join Cumberland Farms?

• Discretionaryperformance-basedbonusscheme
• Growyourcareergainaccreditedqualifications,apprenticeships,andprogressionopportunitieswithinaglobalorganisation
• Hybridworking–upto2daysperweek(dependentonroleandbusinessneeds)
• SalarySacrificeSchemes–CycletoWorkandCarSchemeavailable
• EnhancedMaternity&Paternityleave
• Generousannualleaveentitlement
• Annualleavebuybackscheme–purchaseupto5additionaldays
• Discountedgymmembership–stayhealthyandsaveonfitnesscosts
• Onepaidvolunteeringdayperyear
• Wellbeingfacilities–spacetorelaxandrecharge
• Freesecureon-siteparking
• DressDownFridays
• FreeVDUeyetest

Whatyou’llbedoing:

• SupportingtheadministrationandcontinuousimprovementofPMOsystemsandtools,includingServiceNowandSharePoint.
• MaintainingandupdatingPMOgovernancedocumentation,includingthePMOhandbook,frameworks,andtrainingmaterials.
• Reviewingportfoliodataandprojectdocumentationtoensurealignmentwithgovernanceandcompliancestandards.
• SupportingDesignAuthorityandPortfolioBoardprocesses,includingvalidatingdocumentationandmaintainingassociatedtrackers.
• Producingportfolioreports,compliancedashboards,andad-hocanalysistosupportprojectoversightanddecision-making.
• Workingcloselywithprojectmanagersandstakeholderstoimproveprojectdataqualityandgovernancecompliance.
• IdentifyingopportunitiestoenhancePMOtools,processes,andreportingtosupportcontinuousimprovement.

Thislistisnotexhaustiveandmaybeaddedtooramendedfromtimetotime.

Whatwe’relookingfor:

• DegreeorrelevantqualificationinProjectManagementorarelateddiscipline.
• StrongunderstandingofPMOgovernance,projectcontrols,andcomplianceframeworks.
• ExperienceworkingwithprojectmanagementtoolssuchasServiceNoworsimilarportfoliomanagementsystems.
• ExperiencemaintainingSharePointenvironmentsandmanaginggovernancedocumentation.
• Stronganalyticalskillswithexcellentattentiontodetail.
• Confidentcommunicationandstakeholderengagementskills.
• ProficiencyinMicrosoftOfficeapplications,particularlyExcel & PowerPoint.
• Aproactiveandorganisedapproachwiththeabilitytomanagemultiplepriorities.

Who is Cumberland Farms?

Cumberland Farms has a proud heritage dating back to 1939 and today is part of a global retail organization serving customers and communities across multiple markets including the U.S., U.K., Germany and Benelux. With operations spanning convenience retail, foodservice, fuel, and other retail formats, our business is supported by a broad network of stores, sites, distribution operations, and support teams.

As our global organization transitions under the Cumberland Farms brand, our businesses, including those historically operating as EG Group, are coming together with shared values, capabilities, and a commitment to delivering exceptional experiences for our customers and colleagues.

Together, we are building on the strength and heritage of our businesses while creating a more connected global organization with a clear strategic direction and a continued focus on supporting our customers, colleagues, and communities across all the markets we serve. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.