PMO Manager

Card Factory; Wakefield; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Join a leading retailer as a PMO Manager in Wakefield, where you'll collaborate with senior management to oversee project delivery within specified constraints. This dynamic role demands strong project management skills, experience in agile and waterfall methodologies, and the ability to communicate effectively across all levels. With a hybrid work model and a suite of employee benefits, this is an exciting opportunity to contribute to a growing team.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support, Education Tools, Salary Advance

Seasonal incentive schemes

Retail Management Apprenticeship Programmes

Discounts across numerous UK retailers

Employee Assistance Programme

Qualifications

• Extensive experience in the project development lifecycle.
• Deep understanding of PMO, PPM processes, and best practices.
• Strong organization and project management skills.

Responsibilities

• Collaborate with the Head of PMO to ensure project outcomes.
• Manage reporting cycles, resource and financial controls.
• Liaise with stakeholders and prepare regular status reports.

Skills

Communication

Project Management

Analytical Skills

Team Collaboration

Time Management

Job description

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We currently have an exciting opportunity for a PMO Manager to join our outstanding PMO Team!

Cardfactory is seeking an experienced PMO Manager with a deep understanding of agile and waterfall methodologies, excellent communication skills, a keen eye for detail, and the ability to simplify complex information for diverse stakeholders.

As the PMO Manager, your main responsibility will be to collaborate with the Head of PMO to ensure that projects deliver the required outcomes within the defined quality, time, and cost constraints. This involves adhering to Cardfactory’s standard project management methodology and best practices, producing plans, documentation, and guidance for project teams throughout the project lifecycle, and ensuring compliance with organizational procedures.

This is a dynamic role where you will provide analysis to support decision-making, offer guidance on project processes, manage reporting cycles, and maintain resource and financial controls within your program of work.

If you are ready to take on this varied and impactful role, we would love to hear from you!

Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid work style, this is a fantastic opportunity to make a real impact. Colleagues are required to work in the office for a minimum of 2-3 days per week, with additional attendance when needed.

Role Responsibilities

• Collaborate with the delivery team to ensure effective portfolio delivery
• Promote best practices in Kanbans, backlogs, JIRA, financial reporting, and delivery metrics
• Maintain PMO as the ‘single source of truth’ for all projects
• Embed and coach project control and governance
• Conduct root cause analysis and log lessons learned
• Assist with project planning, milestones, scope, resources, financials, and change management
• Liaise with stakeholders at all levels and prepare regular status reports
• Identify and support initiatives needing additional resources or governance
• Identify, report, and resolve risks and issues while continuously improving portfolio and delivery processes

The Ideal Candidate

• Strong organization, project, and time management skills
• Team player, able to work collaboratively
• Manage projects to meet time, cost, and deliverable targets
• Ensure client sign-off at each project stage
• Adhere to legal, regulatory, and best practice compliance
• Role model with high standards, leading by example
• Deep understanding of PMO, PPM processes, and best practices
• Extensive experience in the project development lifecycle
• Excellent communication, analytical, and stakeholder management skills

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our 5-year business strategy aiming to become a true omni-channel retailer. This strategy involves significant investment into our colleagues, creating opportunities to join a fast-paced environment and be part of our exciting journey.

We offer a wide range of benefits to support your physical, mental, and financial well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support, Education Tools, Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers and access to a virtual learning network
• Discounts across numerous UK retailers
• Employee Assistance Programme for mental, physical, and financial support