PMO Delivery Lead: Outcomes & Governance

NTT DATA Europe & Latam; Glasgow; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Learning & development opportunities

Job summary

NTT DATA Europe & Latam seeks a PMO Lead Delivery Manager to orchestrate a PMO-as-a-Service across a complex project portfolio. You will provide governance, delivery assurance, portfolio oversight and executive reporting, while leading a five-person PMO team.

Translate client objectives into measurable service outcomes and drive tangible business value. You will communicate with senior client stakeholders, develop high-quality dashboards and management reporting, and ensure continuous service

Qualifications

• Proven experience in PMO, Programme Management or Delivery Management within a complex environment.
• Strong governance, controls and delivery assurance.
• Experience managing budgets, forecasts, resource plans and delivery performance.
• Excellent stakeholder management with senior-level engagement.
• Experience producing high-quality management information and executive reporting.
• Knowledge of Agile, Waterfall or hybrid delivery approaches.
• Proficiency with data analytics to identify trends and opportunities.

Responsibilities

• Lead the day-to-day delivery of the PMO-as-a-Service, ensuring services and KPIs are met.
• Own an outcomes-based PMO service with clearly defined deliverables and milestones.
• Translate objectives into a structured service delivery plan with measurable outcomes.
• Establish accountability across the team with identified owners and dates.
• Demonstrate client value through portfolio visibility, governance compliance and financial control.
• Maintain a PMO service scorecard covering KPIs and portfolio health.
• Review outcomes with senior client stakeholders and report progress and priorities.
• Mentor and develop five PMO Delivery resources with regular performance discussions.
• Create a high-performance culture based on ownership and continuous improvement.
• Escalate complex delivery or governance matters as needed.

Skills

PMO leadership

Stakeholder management

Executive reporting

Jira

Confluence

Power BI

Tools

Jira

Confluence

ServiceNow

Power BI

Job description

NTT DATA Europe & Latam seeks a PMO Lead Delivery Manager to orchestrate a PMO-as-a-Service across a complex project portfolio. You will provide governance, delivery assurance, portfolio oversight and executive reporting, while leading a five-person PMO team.

Translate client objectives into measurable service outcomes and drive tangible business value. You will communicate with senior client stakeholders, develop high-quality dashboards and management reporting, and ensure continuous service