PMO Delivery Lead: Outcomes & Governance

NTT DATA Europe & Latam

Glasgow

Hybrid

GBP 90,000 - 120,000

Full time

6 days ago
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Benefits offered by this job

Flexible work options
Learning & development opportunities

Job summary

NTT DATA Europe & Latam seeks a PMO Lead Delivery Manager to orchestrate a PMO-as-a-Service across a complex project portfolio. You will provide governance, delivery assurance, portfolio oversight and executive reporting, while leading a five-person PMO team.

Translate client objectives into measurable service outcomes and drive tangible business value. You will communicate with senior client stakeholders, develop high-quality dashboards and management reporting, and ensure continuous service

Qualifications

  • Proven experience in PMO, Programme Management or Delivery Management within a complex environment.
  • Strong governance, controls and delivery assurance.
  • Experience managing budgets, forecasts, resource plans and delivery performance.
  • Excellent stakeholder management with senior-level engagement.
  • Experience producing high-quality management information and executive reporting.
  • Knowledge of Agile, Waterfall or hybrid delivery approaches.
  • Proficiency with data analytics to identify trends and opportunities.

Responsibilities

  • Lead the day-to-day delivery of the PMO-as-a-Service, ensuring services and KPIs are met.
  • Own an outcomes-based PMO service with clearly defined deliverables and milestones.
  • Translate objectives into a structured service delivery plan with measurable outcomes.
  • Establish accountability across the team with identified owners and dates.
  • Demonstrate client value through portfolio visibility, governance compliance and financial control.
  • Maintain a PMO service scorecard covering KPIs and portfolio health.
  • Review outcomes with senior client stakeholders and report progress and priorities.
  • Mentor and develop five PMO Delivery resources with regular performance discussions.
  • Create a high-performance culture based on ownership and continuous improvement.
  • Escalate complex delivery or governance matters as needed.

Skills

PMO leadership
Stakeholder management
Executive reporting
Jira
Confluence
Power BI

Tools

Jira
Confluence
ServiceNow
Power BI

Job description

NTT DATA Europe & Latam seeks a PMO Lead Delivery Manager to orchestrate a PMO-as-a-Service across a complex project portfolio. You will provide governance, delivery assurance, portfolio oversight and executive reporting, while leading a five-person PMO team.

Translate client objectives into measurable service outcomes and drive tangible business value. You will communicate with senior client stakeholders, develop high-quality dashboards and management reporting, and ensure continuous service

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