PMO Coordinator

Northern Powergrid; Sunderland; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Up to 10% performance bonus

Broad exposure to Digital Delivery and

development of PMO, project, data and.

Job summary

Northern Powergrid Limited is seeking a proactive PMO Coordinator to join the Digital Delivery team. You will coordinate governance, maintain project records and support reporting across the portfolio, while embracing AI and automation to improve data quality and reduce manual effort.

The role requires strong Microsoft 365 capability, attention to detail and stakeholder collaboration. Location is Riverside House with a competitive salary and performance bonus potential.

Qualifications

• Proficient in Microsoft 365, especially Excel, SharePoint, Teams, Word, PowerPoint and Outlook.
• Experience organising and prioritising multiple activities, meeting deadlines and following actions through to completion.
• Experience working with data or records, checking accuracy, identifying gaps and maintaining good‑quality information.
• Clear written and verbal communication with a range of colleagues and stakeholders.
• Good numerical and analytical capability, including confidence with financial or performance information.
• Evidence of learning new systems or processes quickly and applying that learning in practice.
• A good level of numeracy, literacy and digital capability.
• A relevant qualification in business administration, IT, finance, project management or related discipline.
• APM Project Fundamentals, PRINCE2 Foundation, AgilePM Foundation or equivalent introductory project qualification.
• Experience in a PMO, project, programme, portfolio, business administration or coordination role.
• Experience supporting IT, digital, infrastructure or business-change activity.
• Experience of ServiceNow SPM or another project portfolio management platform.
• Experience using Power Automate, Microsoft Copilot, Power BI or other automation and reporting tools.
• Experience with project financial administration, such as purchase orders, invoices, accruals, forecasts or budget tracking.
• Understanding of project governance and structured, Agile or hybrid delivery approaches.
• Experience in a utility, infrastructure or regulated environment.

Responsibilities

• Coordinate project and programme governance meetings, schedules, agendas, papers, decisions and actions.
• Support governance gateways, assurance reviews and approval processes.
• Maintain auditable evidence of decisions, approvals and actions.
• Monitor compliance with project standards, processes and controls and help teams address gaps.

Skills

Microsoft 365 proficiency

Data management

Governance coordination

Stakeholder communication

Analytical thinking

Curiosity/learning mindset

Education

Relevant qualification in business administration, IT, finance, project management or related discipline

Tools

ServiceNow SPM

Power Automate

Power BI

Microsoft Copilot

SharePoint

Job description

Northern Powergrid are looking for a capable, curious and proactive PMO Coordinator to join our Digital Delivery team. We are hiring for attitude, aptitude and potential: someone who takes ownership, enjoys bringing order to complex information, learns quickly and looks for better ways of working.

The successful candidate will provide high-quality coordination, governance and administrative support across the Digital Delivery portfolio. You will work with Project and Programme Managers, Finance, suppliers and business stakeholders to keep project information accurate, governance effective and delivery activity visible.

Strong practical Microsoft 365 capability is important. We also want someone who is keen to use AI and automation responsibly to simplify PMO activity, improve data quality and reduce manual effort. Experience of ServiceNow strategic Portfolio Management is beneficial, but it is not essential.

Northern Powergrid powers everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and North Lincolnshire. As the energy system evolves, Digital Delivery helps provide the technology, information and change capability needed to support a resilient, efficient and future-ready network.

Alongside a competitive salary of £40,000 - £45,000 we also offer:

• 25 days annual leave plus bank holidays
• Up to 10% performance bonus
• A role with broad exposure across Digital Delivery and clear opportunities to develop PMO, project, data and automation capability.

What you will do:

Project and portfolio governance

• Coordinate project and programme governance meetings, including schedules, agendas, papers, decisions and actions.
• Support governance gateways, assurance reviews and approval processes.
• Maintain clear, auditable evidence of decisions, approvals and actions.
• Monitor compliance with Northern Powergrid project standards, processes and controls, highlighting gaps and helping teams address them

Portfolio reporting and project controls

• Coordinate and quality-check portfolio and project status reporting.
• Maintain accurate information on milestones, risks, issues, assumptions, dependencies, decisions and actions.
• Support dashboards, KPIs and management reporting that give leaders a clear view of delivery performance.
• Follow up incomplete or late updates and work constructively with delivery teams to improve data quality.

Project systems and information

• Help administer project records within ServiceNow Strategic Portfolio Management (SPM), or learn to do so through role-based support and training.
• Work with Project Managers to keep project information complete, current and consistent.
• Maintain project and programme registers, templates, records and controlled documentation.
• Use SharePoint effectively, applying clear file structures, naming conventions and version control

Project delivery and financial support

• Provide practical PMO guidance and coordination to Project and Programme Managers.
• Track actions, milestones and agreed deliverables through to completion.
• Support project mobilisation, onboarding, governance and closure activities.
• Help maintain accurate purchase order, invoice, accrual, forecast and budget information, working with Finance and delivery colleagues.

AI, automation and continuous improvement

• Identify repetitive PMO activities that could be simplified, standardised or automated.
• Use Microsoft 365 tools confidently and explore the responsible use of Microsoft Copilot, Power Automate and other approved capabilities to improve reporting, information management and team productivity.
• Test and document practical improvements, with appropriate controls, human review and protection of company information.
• Help improve PMO processes, templates, guidance and ways of working, sharing lessons learned and good practice.

What we are looking for:

Your Approach matters as much as your experience. We are looking for someone who is dependable, inquisitive and comfortable working with detail, while remaining focused on the people and outcomes behind the process.

Essential attitude, aptitude and behaviours

• Takes ownership, follows through on commitments and knows when to ask for help or escalation an issue.
• Is curious, keen to learn and willing to try new approaches.
• Brings structure to competing priorities and can work calmly to deadlines.
• Pays close attention to detail and actively checks the quality and completeness of information.
• Uses sound judgement, solves problems constructively and communicates clearly.
• Builds positive working relationships and provides a helpful, consistent service.
• Is motivated to use technology, AI and automation to make work simpler and more effective.

Qualifications, Skills and Experience:

• Proficient in Microsoft 365, particularly Excel, SharePoint, Teams, Word, PowerPoint and Outlook.
• Experience organising and prioritising multiple activities, meeting deadlines and following actions through to completion.
• Experience working with data or records, checking accuracy, identifying gaps and maintaining good-quality information.
• Clear written and verbal communication, with the confidence to work with a range of colleagues and stakeholders.
• Good numerical and analytical capability, including confidence working with financial or performance information.
• Evidence of learning new systems or processes quickly and applying that learning in practice.
• A good level of numeracy, literacy and digital capability.
• A relevant qualification in business administration, IT, finance, project management or a related discipline.
• APM Project Fundamentals, PRINCE2 Foundation, AgilePM Foundation or an equivalent introductory project qualification.
• Experience in a PMO, project, programme, portfolio, business administration or coordination role.
• Experience supporting IT, digital, infrastructure or business-change activity.
• Experience of ServiceNow Strategic Portfolio Management (SPM) or another project portfolio management platform.
• Experience using Power Automate, Microsoft Copilot, Power BI or other automation and reporting tools.
• Experience with project financial administration, such as purchase orders, invoices, accruals, forecasts or budget tracking.
• Understanding of project governance and structured, Agile or hybrid delivery approaches.
• Experience in a utility, infrastructure or regulated environment.

Location: Riverside House

We reserve the right to close this advert early depending on the number of applications received.

Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender reassignment, race, age or disability, in accordance with the Equality Act 2010.