Plumbing Engineer

HomeServe Membership Ltd; Tipner; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Company van

Fuel card

Pension & income protection

33 days holiday

Training & development

Job summary

HomeServe Membership Ltd in Tipner is seeking a Plumbing Engineer to diagnose and repair domestic plumbing systems in customers' homes. You will perform 1st and 2nd fix work, manage jobs on-site, and deliver excellent customer service with a proactive, independent approach.

We offer a competitive package: £38,220–£41,620 salary, a £3,000 guaranteed bonus in year one, and benefits including overtime, a company van, fuel card, pension, 33 days holiday, and ongoing training.

Qualifications

• Requires Level 2 Plumbing qualification.
• Experience carrying out 1st and 2nd fix plumbing in homes.
• Experience working in domestic properties.
• Strong customer service skills and professional demeanor.

Responsibilities

• Diagnose and fix plumbing issues in customers' homes.
• Perform 1st and 2nd fix plumbing work in domestic properties.
• Repair and maintain household plumbing systems, on-site.
• Manage jobs independently while delivering high service standards.
• Represent HomeServe with professionalism and care in customers' homes.

Skills

First & second fix plumbing

Domestic properties experience

Customer service skills

Independent on-site problem solving

Proactive approach

Education

Plumbing Level 2 qualification

Job description

Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.

• Level 2 qualification in Plumbing
• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work
  At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

• Salary: £38,220 - £41,620 (depending on experience) + £3,000 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you'll be doing

As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• Company van & fuel card
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)