Plumbing Engineer

HomeServe; Twickenham; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Company van & fuel card

Pension scheme with income protection

33 days holiday (buy/sell options)

Tools, uniform & PPE provided

Ongoing training & development

Paid overtime opportunities

Free HomeServe Cover 8 policy

Smart tech salary sacrifice (Ikea/Curr

Smart tech salary sacrifice (Ikea/Curr

Job summary

HomeServe in Twickenham is recruiting a Plumbing Engineer to diagnose and fix plumbing issues in customers' homes, carrying out 1st and 2nd fix work and maintaining domestic systems.

This field-based role requires 40 hours per week, including evenings, weekends and bank holidays. The package includes a salary of £40,720–£44,120 plus a £3,000 guaranteed bonus in year one, overtime opportunities, pension, 33 days' holiday, a company van and tools, and ongoing training.

Qualifications

• Level 2 qualification in Plumbing.
• Experience in 1st and 2nd fix plumbing.
• Experience working in domestic properties.
• Full UK driving licence (max 6 penalty points).
• Strong customer service skills.
• Ability to work independently and solve problems on site.

Responsibilities

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework.
• Completing 1st and 2nd fix plumbing work in domestic properties.
• Repairing and maintaining household plumbing systems.
• Managing jobs independently while delivering excellent customer service.
• Representing HomeServe in customers' homes with professionalism and care.

Skills

1st & 2nd fix plumbing

Strong customer service

Independent problem solving on site

Education

Level 2 Plumbing Qualification

Job description

About The Role

Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.

• Location: Twickenham
• Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you'll be doing

As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems.

Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• Company van & fuel card
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

What we're looking for

• Level 2 qualification in Plumbing
• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training and support

We'll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer (Where required, we will pay for your accommodation and meal allowance for your induction).

Why join HomeServe?

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.

About Us

HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.

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