Plumbing Engineer

ECG Facilities Services; Quarter; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Family Friendly Pay

Life Assurance

360 Wellbeing App - 24/7 access to GP

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee refer-a-friend scheme

Employee Recognition Scheme

25 Days holiday

Job summary

ECG Facilities Services is seeking a time‑served Plumbing Engineer to join our site‑based team at St James Quarter. This hands‑on role covers commercial plumbing, sanitary ware and drainage across the retail destination, with a planned preventative maintenance (PPM) and reactive schedule.

You will carry out fault finding, repairs and small installation works, supporting the wider M&E team to keep the venue fully operational for guests, retailers and tenants.

Qualifications

• Time-served commercial plumbing experience in maintenance/building services.
• Experience in private FM sector and water hygiene standards.
• Solid fault finding and problem-solving across domestic water and drainage.
• Ability to operate CAFM/tablet systems and report tasks accurately.
• Excellent communication and organisational skills.

Responsibilities

• Routine PPM visits and reactive repairs to commercial plumbing including water services, sanitary ware and drainage.
• Repairs, alterations and small installations in copper, MDPE, plastic push‑fit and press‑fit systems.
• Maintenance of above/below ground drainage; blockages, rodding and grease checks.
• Water hygiene duties per ACOP L8; temperature monitoring and flushing of outlets.
• Fault finding on booster sets, pumps, water heaters and valves; escalation as needed.
• Attend leaks and escapes; isolate and make safe to minimise disruption.
• Assist specialist subcontractors and manage access, isolations and permits.
• Operate ECG CAFM system; record labour, materials and assets for each task.

Skills

Time-served plumbing

FM sector experience

SFG20

ACoP L8 water hygiene

CAFM tablet

Customer communication

Self-starter

Team player

Retail centre experience

Education

City & Guilds/NVQ/SVQ: Level 2+ in Plumbing

WRAS certification

Legionella training

IPAF/PASMA/Confined Spaces/Awareness

Job description

Established in 1994, ECG Facilities Services is a leading provider of Mechanical & Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services – operating 24/7, 365 days a year.

Location

St James Quarter

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

Position

ECG is looking for a time‑served Plumbing Engineer to join our site‑based team at St James Quarter. This is a hands‑on maintenance role covering the full range of commercial plumbing, sanitary ware and drainage services across the retail malls, food and beverage units and back‑of‑house areas. Working to a planned preventative maintenance (PPM) and reactive schedule, you will carry out fault finding, repairs and small installation works, supporting the wider Mechanical & Electrical (M&E) team in keeping the destination fully operational for guests, retailers and tenants.

Package & Benefits

Location: St James Quarter (static role)

Salary: DOE

Hours: 40 hours per week

Company Benefits

• Family Friendly Pay
• Life Assurance
• 360 Wellbeing App - 24/7 access to GP appointments
• Death in Service Insurance
• Scottish widow pension
• Fertility Treatment Support Leave
• Paid Maternity Leave
• Paid Paternity Leave
• Gym & fitness discounts and other lifestyle discounts
• Employee refer‑a‑friend scheme
• Employee Recognition Scheme
• 25 Days holiday (excluding bank holidays)

Essential Duties & Responsibilities

• Routine PPM visits and reactive repairs to commercial plumbing services, including hot and cold water services, sanitary ware, taps, cisterns, flush valves, sensor fittings, urinals, showers and macerators.
• Pipework repairs, alterations and small installation works in copper, MDPE, plastic push‑fit and press‑fit systems, including isolations, draining down, refilling and recommissioning.
• Maintenance of above and below ground drainage – clearing blockages, rodding, trap and waste repairs, gully, interceptor and grease management checks, and monitoring of pumped drainage installations.
• Water hygiene duties in line with ACoP L8 / HSG274, including temperature monitoring, flushing of little‑used outlets, TMV servicing, showerhead descaling, tank and calorifier inspections, and accurate completion of the site water hygiene logbook.
• Fault finding and first‑line diagnosis on booster sets, pressurisation units, water heaters, circulating pumps and associated pipework and valves, escalating to the Lead Building Services Engineer where required.
• Attend escapes of water, leaks and blocked drainage as a priority – isolating, containing and making safe to minimise disruption to trading units, public areas and the hotels.
• Daily / Weekly inspections of Plant Rooms, Tank Rooms, Pump Rooms, Risers and Car Parks. Plant room status & cleanliness checks, reporting leaks, defects and remedial works for quotation.
• Accompanying and assisting specialist sub‑contractors around site for PPM/reactive works – including water treatment, drainage, grease trap and sprinkler contractors – arranging access, isolations and permits to work when instructed to do so.
• Operate a tablet device in conjunction with ECG's CAFM system ensuring all PPM and reactive tasks are completed timeously, with accurate labour, material and asset information recorded against each task.
• Carry out works in public areas in line with site standards – correctly signed, barriered, cleaned down and cleared ahead of trading hours – and complete making good following plumbing works.
• Work at all times in accordance with ECG's Health & Safety policy, site RAMS and the permit to work system.
• Develop positive working relationships with all stakeholders to enhance the professional reputation of ECG, whilst protecting the St James Quarter brand.

Skills & Qualifications Required

Knowledge & Understanding

• Time‑served commercial plumbing experience gained within a maintenance or building services environment.
• Experience operating in the private FM sector.
• Solid understanding of SFG20 service specification.
• Working knowledge of ACoP L8 water hygiene requirements within a commercial building.
• Strong fault finding and problem‑solving skills across domestic water, sanitary and drainage systems.
• Confident operating a tablet‑based CAFM system for task management and reporting.
• Excellent customer communication skills.
• Self‑starter, able to work on own initiative as a conscientious team player.
• Organised communicator with strong inter‑personal skills.
• High level of verbal, written and numeric skills.
• Retail Destination / Shopping Centre experience (desirable).

Qualifications

• City & Guilds/NVQ/SVQ: Level 2 or above in Plumbing (Level 3 desirable).
• Water Regulations (WRAS) certification – desirable.
• Legionella / Water Hygiene awareness training – desirable.
• IPAF, PASMA, Confined Spaces and Asbestos Awareness – desirable (training can be provided).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

Need more info?

Lauryn will be happy to help!

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