Plumber – Responsive Repairs (Company Vehicle)

Mears Group PLC; Holt; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Company Sick Pay

Life Assurance (1x annual salary)

Company pension scheme with Pensions

5% employee and 3% employer pension

Commercial vehicle and fuel card

25 days annual leave plus bank holiday

Family friendly policies including +m

Employee Assistance Programme

Mears Rewards discounts

Annual Mears Fun Day

Volunteering leave

Cycle to Work Scheme

Share save scheme

Recognition and long service awards

Job summary

Mears Group PLC in Birmingham is seeking an experienced Plumber to join our responsive repairs team. This hands-on role involves carrying out a wide range of domestic plumbing repairs in occupied social housing properties, with a strong focus on safety and customer service.

You will work 42.5 hours per week, have a full UK driving licence, and use handheld devices to record work and update job sheets. A company van and fuel card are provided along with a competitive salary.

Qualifications

• Proven experience in domestic repairs and maintenance in a plumbing position.
• Full UK driving licence.
• Ability to work independently and manage workload effectively.
• Strong fault-finding and problem-solving skills.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations and safe working practices.
• Ability to use handheld devices or job management systems to record work.
• Willingness to participate in out-of-hours emergency rota.
• Provide own hand tools.

Responsibilities

• Carry out responsive plumbing repairs in occupied properties.
• Diagnose and repair leaks, blockages, and drainage issues.
• Replace taps, toilets, cisterns, basins, and other sanitary ware.
• Repair or replace pipework, valves, and fittings.
• Investigate and resolve issues with hot water systems and radiators.
• Ensure all work complies with current plumbing regulations and health and safety standards.
• Record job details, materials used, and completion notes using handheld devices or job sheets.
• Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard.
• Maintain tools, equipment, and company vehicle in good working order.
• Work respectfully in residents’ homes, maintaining a clean and safe environment.
• Identify and report any additional works, safeguarding concerns, or property issues.
• Participate in the out-of-hours emergency rota when required.
• Adhere to all health and safety policies and procedures.
• Provide high levels of customer care at all times.

Skills

Domestic repairs and maintenance

Full UK driving licence

Independent working

Fault-finding and problem-solving

Customer service in occupied homes

Health and safety understanding

Use handheld devices to record work

Out-of-hours rota willingness

Hand tools (bring your own)

Tools

Handheld devices

Job description

Mears Group PLC in Birmingham is seeking an experienced Plumber to join our responsive repairs team. This hands-on role involves carrying out a wide range of domestic plumbing repairs in occupied social housing properties, with a strong focus on safety and customer service.

You will work 42.5 hours per week, have a full UK driving licence, and use handheld devices to record work and update job sheets. A company van and fuel card are provided along with a competitive salary.