Plumber

Aster Group; Slough; On-site; GBP 28,000 - 38,000; Full time

Job summary

Aster Group seeks a qualified plumber to join their Dorset Gas team. This permanent role requires repairing plumbing issues in residential properties, focusing on customer service and first-fix solutions. The company provides flexible working, development opportunities, and various employee benefits, enhancing workplace wellbeing.

Benefits

Flexible working hours

Employee wellbeing workshops

Defined Contribution Pension

Volunteer hours for community service

Discounts on gyms, cinemas, and shops

Enhanced leave options

Qualifications

• Experience working in a plumbing role.
• Ability to identify problems and specify materials needed.
• Driving license required for company vehicle use.

Responsibilities

• Complete plumbing repair works across Dorset.
• Install and extend domestic hot water systems.
• Liaise with merchants to obtain correct materials.

Skills

Customer Service

Problem-solving

Teamwork

Education

Plumbing qualification (NVQ or equivalent)

Job description

We are looking for a qualified plumber to join our Dorset Gas team on a permanent basis.

What you’ll be doing

You’ll be using your skills and experience to complete plumbing repair works in our properties across Dorset, supporting the team to find a first-fix solution at every opportunity.

You’ll be working in our customer’s homes and sometimes in void properties, so you’ll have a customer service focus with an inquisitive mind to get to the bottom of the problems. You’ll predominantly work alone but there is always someone on hand to support you where required.

Your tasks could include –

• Installation of new or extension of existing domestic hot water systems
• Plumbing works associates with kitchens, bathrooms including over bath showers and shower trays
• Liaising with merchants to obtain the correct materials
• Following construction drawings
• Communicating with our customers, keeping them informed of works outstanding

About you

You’ll have a plumbing qualification, NVQ or equivalent or demonstrable time-served experience working in a plumbing role. You’ll be able to identify causes and specify materials required to rectify plumbing issues.

You’ll be working in a team of operatives, delivering excellent customer service working together to improve our customers homes. Teamwork and collaboration are essential to get the job done.

You’ll be working in our communities, so being happy to communicate with both customers and colleagues will be really important. You’ll take pride in your customer service and endeavour to first fix at every opportunity.

We will supply a company vehicle to get you around, so you’ll need a full, UK driving licence. You’ll need to be willing and able to take part in an out of hours rota. You’ll also be willing and able to comply with facefit regulations.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

Successful candidates will complete a basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiaries.