Plumber

Wates Group; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Plumber to join their Responsive Maintenance division. This role involves delivering essential reactive maintenance services to residents, ensuring high standards of customer service and safety. The ideal candidate will possess an NVQ Level 2 in plumbing and have multi-trade experience. With a commitment to sustainability and community engagement, this company values its employees and fosters a supportive work environment. If you are a dedicated professional looking to make a difference, this opportunity is perfect for you.

Qualifications

• Professional plumber with multi-trade experience in similar environments.
• Excellent communicator capable of multitasking and problem-solving.

Responsibilities

• Deliver reactive maintenance to residents in social housing contracts.
• Undertake repair and renewal works to plumbing installations.

Skills

Plumbing

Multi-trade experience

Problem-solving

Customer service

Communication

Education

NVQ Level 2 in Plumbing

Tools

PDA devices

Job description

The Vacancy

Here at Wates, we have an opportunity for a Plumber to join our team within our Responsive Maintenance division. You will be working out of our Redditch office on one of our long-standing social housing contracts, delivering reactive maintenance to our residents.

Due to the nature of this role, you need to have a full driving license and be educated to a minimum NVQ Level 2 in plumbing.

Key Accountabilities will include:

• Understanding and working to industry-accepted Health and Safety standards.
• Undertaking repair/renewal works to plumbing installations, and minor maintenance tasks utilizing your multi-trade experience.
• Collaborating with colleagues or contractors to complete complex orders.
• Using PDA devices to receive instructions and feedback electronically on works undertaken or to be undertaken.
• Liaising with Supervisors/Schedulers when works cannot be completed on the first visit, providing detailed information for scheduling.
• Providing excellent customer service to residents, clients, and colleagues.

We are seeking a professional Plumber with multi-trade experience gained from similar industry environments. You should be an excellent communicator, capable of problem-solving, multitasking, and working under tight deadlines.

Given the position's nature, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at the offer stage. Applicants with criminal convictions will be assessed individually, and we do not discriminate based on criminal records or disclosed offenses. Additional pre-employment checks may be required.

Wates is one of the UK’s leading family-owned development, building, and property maintenance companies, founded over 125 years ago with a proud legacy in the built environment.

Our purpose is ‘reimagining places for people to thrive,’ supported by our three promises:

• Thriving places: Creating sustainable, inclusive places with our customers, partners, and communities.
• Thriving planet: Protecting nature and combating climate change through collaboration and innovation.
• Thriving people: Fostering opportunities and relationships where everyone feels included, invested, and cared for.

We are proud to be recognized as Gold Investors in People and as a Disability Confident employer. Our recruitment processes are fair and do not discriminate based on criminal background or offenses.

Awards

• Inside Housing Development Awards – Best Project
• 2022 Construction News Awards – Winner
• Investors in People 2022 – Gold Award
• Considerate Constructors Schemes (CCS) National Site Awards – Gold Award
• 2022 Top 50 Employers for Women – Winner