Plumber

Onward; Manchester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary £35,300 per annum

32 days annual leave + bank holidays

Pension (matched up to 10%)

Private health plan

Job summary

Onward Repairs is seeking an experienced Plumber to join our repairs team. You’ll work in customers’ homes and empty properties, delivering high-quality plumbing repairs and maintenance with pride in workmanship.

You will assess repair needs, plan materials, and use mobile tech to record progress, while adhering to health and safety standards and supporting a reliable, value-for-money service.

Qualifications

• Level 2 NVQ or equivalent qualification in Plumbing.
• Good knowledge of building construction, building components and relevant building regulations.
• Experience of delivering repairs or maintenance within a customer-focused environment.
• Track record of delivering high-quality, customer-centred repairs.
• Experience of working to targets and managing workload efficiently.
• Good knowledge of health and safety requirements and safe working practices.
• Full UK driving licence.

Responsibilities

• Carrying out plumbing repairs and maintenance in customers’ homes and empty properties.
• Assessing jobs and identifying effective, cost-conscious repair solutions.
• Delivering high-quality workmanship and aiming to get repairs right first time.
• Providing a friendly, professional service and keeping customers informed.
• Planning your workload and ensuring you have the right materials and van stock available.
• Recording completed work, materials and follow-on requirements using a PDA/mobile working system.
• Working safely and in line with relevant health and safety requirements.
• Safely using and maintaining tools, equipment and your allocated company vehicle.
• Taking part in the emergency out-of-hours service when required.

Skills

Customer-focused

Health and safety knowledge

Education

Level 2 NVQ in Plumbing

Job description

About The Role

What you can expect from us

• We offer a competitive salary of £35,300 per annum
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%)
• A great flexible working environment, with a range of family friendly policies
• Simply Health cash plan with financial benefits and the option to extend to your family.
  Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About the Role

Help us keep our customers’ homes safe, secure and well maintained.

We’re looking for an experienced Plumber to join our Onward Repairs team.

As one of our Plumbers, you’ll be out and about in our customers’ homes and empty properties, completing repairs and maintenance to a high standard. You’ll take pride in your workmanship, identify the right repair solution and help us deliver an efficient, value‑for‑money service that puts our customers first.

You’ll be part of a skilled and supportive repairs team where quality matters. From assessing repairs and organising materials through to keeping customers informed and completing jobs using mobile technology, you’ll play an important role in delivering an excellent repairs experience.

What you’ll be doing

• Carrying out plumbing repairs and maintenance in customers’ homes and empty properties.
• Assessing jobs and identifying effective, cost‑conscious repair solutions.
• Delivering high‑quality workmanship and aiming to get repairs right first time.
• Providing a friendly, professional service and keeping customers informed.
• Planning your workload and ensuring you have the right materials and van stock available.
• Recording completed work, materials and follow‑on requirements using a PDA/mobile working system.
• Working safely and in line with relevant health and safety requirements.
• Safely using and maintaining tools, equipment and your allocated company vehicle.
• Taking part in the emergency out‑of‑hours service when required.

What we’re looking for

You’ll need:

• Level 2 NVQ or equivalent qualification in Plumbing, together with relevant practical experience.
• Good knowledge of building construction, building components and relevant building regulations.
• Experience of delivering repairs or maintenance within a customer-focused environment.
• A track record of delivering high‑quality, customer‑centred repairs.
• Experience of working to targets and managing your workload effectively.
• Good knowledge of relevant health and safety requirements and safe working practices.
• A full UK driving licence.

Experience within domestic property maintenance or social housing, as well as using PDA/mobile working technology, would be an advantage.

Relevant training in areas such as asbestos awareness, manual handling, COSHH, PPE, power tools or working at height would also be beneficial.

About Us

Onward Repairs

is the in‑house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer‑first approach. We invest in our people and take pride in making a real difference to our communities.

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process theycan contact the HR team on [e-mail] a member of the HR Team will be in touch.

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