Plumber

Royal Mail Group; London; On-site; GBP 33,000 - 38,000; Full time

Job summary

Royal Mail P&FS is seeking a Mobile Plumber for the EC, WC, N, and W postcode areas in London. This permanent, full-time position offers competitive pay and allowances, including a standby fee and generous annual leave. You'll handle plumbing maintenance, provide technical support, and liaise with customers across various commercial sites, making this a vital role within the organization.

Benefits

22.5 to 25 days annual leave

London allowance of £5,297.88

Qualifications

• Plumbing experience (1 year preferred).
• Valid UK driving licence required.
• Effective customer communication skills.

Responsibilities

• Responsible for plumbing maintenance and repairs across commercial sites.
• Provide technical advice and guidance to staff and customers.
• Manage the delivery of Corrective and Planned Maintenance.

Skills

Plumbing maintenance

Drainage knowledge

Technical advice

Customer communication

Education

Formal trade qualification in Plumbing (C&G or equivalent)

Job description

Royal Mail P&FS are now recruiting for a Mobile Plumber covering the EC, WC, N and W post code areas

Job reference number 325332

Salary- £33,800 to £37,570 per annum, dependent upon skills and experience, plus London allowance of £5297.88 per annum, additional standby allowance £290 per week, when on rota, and appropriate overtime rate when attending the call.

22.5 days annual leave, rising to 25 after 5 years' service plus bank holidays.

Contract Type:Permanent, Full time 37 hours 30 minutes per week (excluding meal breaks) - typical attendance will be 06:00 until 14:00 Monday to Friday however, flexibility is essential. Callout rota 1 in 4 weeks (once you are familiar with Royal Mail sites).

You will need a flexible approach to work and be willing to travel to different sites within a specified geographical area (a vehicle will be provided for required travel).

Key aspects of the role include:

• Be responsible for plumbing maintenance and repairs, planned and reactive on numerous commercial sites
• Have knowledge and experience of working on drainage. Able to unblock and repair foul drainage pipework.
• Have an understanding of all basic plumbing such as replacing taps, sinks, cistern filling / flush units and copper pipework repairs.
• Supply knowledge in a range of technical situations, making personal judgments on how to undertake work to achieve quality, cost and time objectives
• Provide technical advice and guidance to other staff and customers in order to resolve problems.
• Manage the delivery of Corrective and Planned Maintenance to meet the performance measures detailed in the contract.
• Liaise with customers' representatives on a day to day basis to ensure customer requirements are fully met.
• Check and ensure all appropriate and approved paperwork is completed.
• Make personal judgments on how to undertake work to achieve cost, quality and contractual objectives
• Act as a role model for safety, setting an example to colleagues and customers
• Manage the relationship with the customer, and liaise with customers to ensure that the customer is fully informed and project a positive professional image of self and Royal Mail P&FS.

About you

• Formal trade qualification in Plumbing (C&G or equivalent is desirable)
• Plumbing experience (1 year preferred)
• The ability to communicate effectively with customers, explaining technical issues
• Experience of dealing with Customers in a commercial environment
• Applicants must hold a valid UK driving licence (no endorsements preferable) as this vacancy will involve travel within a specified geographical area
• Computer literacy skills an advantage

About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Trust is the foundation of everything we do at Royal Mail Property & Facilities Solutions. We aim to be transparent about the qualities we seek and build trust from the start of your journey with us. At Royal Mail Group, we value trust and our people