PLM Project Support Manager

Greggs; Newcastle upon Tyne; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Management Bonus Scheme worth up to 10

Pension scheme with matching employer

Colleague discount up to 50%

Profit share 10% of profits

25 days annual leave plus floating day

Colleague share plans

Private Medical Insurance

Income Protection

Death in service

Wellbeing app access

Employee Assistance Programme

Discounts and lifestyle offers

Career progression opportunities

Greggs Pledge community impact

Colleague Networks

Job summary

Greggs is seeking a PLM Project Support Manager in Newcastle Upon Tyne to coordinate and deliver the PLM portfolio, managing projects, governance, and successful product launches across the business.

You will work with teams across Food & Drink Development, Category, Supply Chain, Operations, Technical, Finance and Marketing to provide project visibility, manage risks, and drive timely delivery of PLM initiatives.

Qualifications

• Experience managing PLM or product development projects is advantageous.
• Strong governance, reporting and milestone tracking skills.
• Excellent communication and stakeholder management abilities.
• Ability to coordinate cross-functional teams effectively.

Responsibilities

• Lead and support allocated PLM projects by coordinating setup, governance, milestones and risks.
• Produce portfolio insights, reporting and performance analysis to support decision making.
• Own the project review cycle and drive continuous improvement in PLM processes.
• Coach and influence cross-functional teams to adhere to PLM practices.

Skills

Project management

Stakeholder engagement

Communication

Time management

Microsoft Excel

Microsoft Word

Microsoft Teams

SharePoint

Microsoft 365

Tools

Microsoft Excel

Word

Teams

SharePoint

Microsoft 365

Job description

The following content displays a map of the jobs location - Newcastle Upon Tyne

Monday to Friday, however some flexibility may be required depending on business needs

Up to £35,000 per annum, depending on experience

Contract Hours:

Full time

Location:

Newcastle Upon Tyne

Closing Date:

14/10/2026

Job Category:

Head Office

Region / Site:

Head Office

Business Unit:

Commercial

Vacancy Information

We have an exciting opportunity within the PLM team at Greggs for a PLM Project Support Manager.

This is a key project delivery role, helping coordinate and deliver the PLM portfolio by managing projects, monitoring progress, driving governance, and supporting successful product launches across the business.

Working with teams across Food & Drink Development, Category, Supply Chain, Operations, Technical, Finance and Marketing, you'll provide project visibility, manage risks and dependencies, champion PLM processes, and help deliver activity at pace across Greggs.

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary


• Pension scheme with matching employer contributions up to 7%


• Colleague discount, up to 50% off our own-produced products


• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year


• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day


• The opportunity to purchase additional annual leave twice a year


• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate


• Private Medical Insurance which is free for you and subsidised for your dependants


• Income Protection should you become unable to work due to long-term sickness


• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary


• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family


• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support


• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers


• Career progression and learning and development opportunities


• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge


• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered


• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role


• The base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BU

What you'll do

• Lead and support allocated PLM projects by coordinating project set-up, governance, milestones, critical paths, stakeholder engagement, actions, risks, issues and escalations, ensuring projects remain on track and are delivered in line with agreed timelines and PLM processes

Maintain effective PLM governance across allocated projects by ensuring process compliance, gate readiness, accurate documentation, template control, and colleague capability development through coaching, induction, and upskilling

Produce and own PLM reporting, portfolio insights and performance analysis, identifying risks, opportunities and priorities to support informed decision-making, improve delivery performance, and drive continuous improvement of reporting capabilities

Own the PLM project review cycle by embedding structured project reviews, risk and change management processes, and lessons learned, ensuring insights are captured, actions are implemented, and continuous improvements are delivered to strengthen future project performance and delivery predictability

Drive continuous improvement of PLM and development ways of working by managing process changes, facilitating improvement initiatives, engaging stakeholders, embedding new practices, and tracking the delivery and effectiveness of improvement actions

About you

You'll fit right into this role if you can demonstrate:

• You are a confident communicator, able to build strong working relationships at all levels of the business


• High levels of organisation, accuracy and attention to detail


• Excellent time management skills, with the ability to manage multiple projects and priorities simultaneously


• Strong presentation and communication skills, both written and verbal


• The ability to influence and collaborate effectively within cross-functional teams


• Experience of leading projects in a fast-paced environment


• Strong IT skills, including Microsoft Excel, Word, Teams, SharePoint and Microsoft 365


• Experience of facilitating meetings, recording actions and driving progress to completion


• The ability to use initiative, solve problems and make informed decisions


• An interest in project management, product development and continuous improvement


• A project management qualification or experience of project management methodologies such as PRINCE2 or Agile would be advantageous


• Experience within the food industry would be beneficial

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .