PLM Application Support Analyst

Morson Group; Lee; On-site; GBP 60,000 - 85,000; Full time

Job summary

Morson Group in Appledore, North Devon is seeking an IT professional to implement digitalisation projects across corporate and supply chain domains. You will support end users, manage PLM data flows into ERP, and coordinate SAP integrations, SuccessFactors, Teamcenter and NX within a transformation program.

The role requires hands-on delivery, collaboration with UK Operations and international IT teams, and a focus on value delivery.

Qualifications

• Experience with Siemens Teamcenter and NX.
• Experience with SAP integrations and ERP data flows.

Responsibilities

• Support end users with 1st line queries.
• Understanding of PLM data flows into ERP and their purposes, ensuring accurate integration and lifecycle continuity across systems.
• Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems.
• Understanding of integrations across SAP and adjacent platforms (e.g., Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems—focusing on end-to-end data flow, quality, and lifecycle.
• Maintain broad understanding of Operations domains—production, maintenance, projects, and quality—and how they interact with supply chain and finance at a solution level (no module-level detail).
• Assist tests for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy.
• Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams.
• Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance.
• Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains.
• Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction.

Skills

Analytical skills

Problem-solving

Customer focus

Under pressure

Continuous learner

Digital engineering

Stakeholder coordination

Tools

SAP

Teamcenter

NX

SuccessFactors

Job description

You will need to be able to work full time onsite in Appledore, North Devon

Ideally you will have experience with supporting Siemens Teamcenter and NX.

MISSION

Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy driven evolution.

MAIN RESULTS

• Digitalisation projects and solutions implemented that increase business value and operational productivity.
• Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems.
• Development and support of ICT projects and solutions across all functional domains.
• Reduction of recurring incidents via standardisation and continuous improvement practices.
• Effective coordination with internal teams and external partners to deliver predictable outcomes and value.

KEY DIMENSIONS

• Customer-focused and approachable with strong analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines while supporting users with varying expertise.
• Continuous learner with a passion for digital engineering solutions.
• Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation.

MAIN RESPONSIBILITIES

• Support the end users in the business with 1st line queries
• Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and lifecycle continuity across systems
• Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems.
• Understanding of integrations across SAP and adjacent platforms (e.g., Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems—focusing on end-to-end data flow, quality, and lifecycle.
• Maintain broad understanding of Operations domains—production, maintenance, projects, and quality—and how they interact with supply chain and finance at a solution level (no module-level detail).
• Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy.
• Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams.
• Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance.
• Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains.
• Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction.