Platform Ops Specialist — Reliable Clinical Platform

uMed; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Health Insurance

Pension Plan

25 days paid time off

Work From Home equipment budget

Flexible Benefits platform

Birthday Day Off

Eye-test vouchers

Coworking policy – catch up with the 팀

Enhanced Parental Leave

Job summary

uMed is seeking a Platform Operations Specialist to configure and manage our product platform, working closely with Product Managers, Engineering, Data, Compliance and Operations to implement new studies and custom configurations. The role focuses on post-development operationalization, validating configurations, data management, and supporting releases to deliver a reliable service.

Ideal candidates combine a detail-oriented, hands-on mindset with strong collaboration skills, enabling

Qualifications

• Experience in healthcare, health technology, or regulated industries.
• Strong attention to detail and structured approach to operational work.
• Excellent documentation and runbook development skills.

Responsibilities

• Configure and maintain the platform for new studies and operational processes.
• Coordinate setup activities, validate configurations, and support releases.
• Develop runbooks, user guides, and SOPs to ensure knowledge sharing.

Skills

Attention to detail

Operational configuration

Cross-functional collaboration

Agile / structured processes

Problem solving

Job description

uMed is seeking a Platform Operations Specialist to configure and manage our product platform, working closely with Product Managers, Engineering, Data, Compliance and Operations to implement new studies and custom configurations. The role focuses on post-development operationalization, validating configurations, data management, and supporting releases to deliver a reliable service.

Ideal candidates combine a detail-oriented, hands-on mindset with strong collaboration skills, enabling