Platform Lead Subject Matter Expert - Child Safety vertical

Resolver, a Kroll Business; Leeds; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Market competitive pay

Discretionary bonus

33 days holiday incl. bank holidays

Life Insurance

Healthcare

Pension

Flexible working opportunities

Job summary

Resolver, a Kroll business, is seeking a Platforms Subject Matter Expert to lead the online harms research and regulatory intelligence within its Platforms Team. The role focuses on translating complex threat landscapes into actionable insights for global clients, bridging academia, law enforcement, and industry practices.

The SME will work across Data Science, Engineering, and Intelligence Analysts, mentoring talent and partnering with clients to address evolving digital risks and regulatory

Qualifications

• Strong research background from academia, law enforcement, government/defense intelligence, or tech Trust & Safety environments.
• Deep understanding of social media platform risks, digital threats, and regulatory frameworks governing online safety.
• Proven ability to translate complex research into executive-level intelligence insights.
• Experience managing multi-stakeholder research projects with strict delivery timelines.
• Advanced familiarity with OSINT and SOCMINT tools, ethics, and methods.
• Excellent written and verbal communication for external client stakeholders.

Responsibilities

• Lead a component of subject matter expertise within the Platforms Team and sub-teams.
• Research online harms and translate findings into actionable intelligence outputs.
• Bridge deep domain knowledge with practical execution for global clients.
• Mentor analytical talent and drive key client discussions through cross-functional collaboration.
• Serve as central authority for online harms, platform risks, and regulatory intelligence in your area of expertise.

Skills

Research background

Online harms domain

Intelligence translation

Project management

OSINT SOCMINT

Stakeholder communication

Tools

OSINT tools

Job description

Position at Resolver

Would you like a role that makes a real world impact? The growth of online harms in the world of social media has been exponential and can present itself at all levels of society. Users of social media are continually being bombarded with potentially harmful, illegal, hateful, violent, inauthentic and misattributed content. Fighting these risks on social media requires dynamism and fluidity to face each problem individually and appropriately, whilst also applying a consistent lens of investigative curiosity.

Description

Position at Resolver

Would you like a role that makes a real world impact? The growth of online harms in the world of social media has been exponential and can present itself at all levels of society. Users of social media are continually being bombarded with potentially harmful, illegal, hateful, violent, inauthentic and misattributed content. Fighting these risks on social media requires dynamism and fluidity to face each problem individually and appropriately, whilst also applying a consistent lens of investigative curiosity.

Our intelligence makes a huge difference; every year we protect millions of the most vulnerable from the most egregious forms of exploitation.

Within the Platform Trust & Safety Team at Resolver, you will be identifying online threats across a number of risk areas. We are excited to be growing our team and are hiring a Subject Matter Expert (SME) for our Child Safety vertical. This role is ideal for anyone wanting to use their previous professional experiences within research, intelligence, and analysis to make the internet a safer place for everyone.

About the role:

The core focus in this role is to lead a component of subject matter expertise within the Platforms Team and its sub teams. Online harms can be difficult to research and analyse; which means a successful subject matter expert must be experienced in researching online harms, and understand the problem set in order to draw assessments that will support actionable outputs.

As the Platforms Subject Matter Expert, you serve as the central authority and domain expert for online harms, platform risks, and regulatory intelligence, in relation to your area of expertise, within the organization. Grounded in a rigorous research background—spanning academia, law enforcement, or trust & safety—you bridge deep domain expertise with practical execution, translating complex threat landscapes into actionable intelligence insights for global, multidisciplinary clients.

You lead work within your specialized risk vertical(s), acting as a trusted advisor to clients while keeping pace with emerging digital risks, societal harm trends, and international regulatory shifts. Through cross-functional collaboration with Data Science, Engineering, and Intelligence Analysts, you elevate the quality of intelligence deliverables, mentor analytical talent, and drive key client discussions.

Essential Qualifications & Experience

• Strong Research Background: Deep experience in research methodologies gained within academia, law enforcement, government/defense intelligence, or tech Trust & Safety environments.
• Domain Expertise in Online Harms: Deep, nuanced understanding of social media platform risks, digital threats, threat actor behaviors, and emerging global regulatory frameworks governing online safety.
• Intelligence Translation: Proven track record of converting academic or complex technical research into practical, executive-level intelligence insights.
• Project Management Mastery: Demonstrated expertise in managing complex, multi-stakeholder research projects with strict delivery timelines.
• OSINT/SOCMINT Proficiency: Advanced familiarity with Open Source Intelligence (OSINT) and Social Media Intelligence (SOCMINT) tools, techniques, and ethics.
• Stakeholder Communication: Exceptional written and verbal communication skills with proven success presenting to external, multidisciplinary client stakeholders.

Benefits:

Our rewards are as unique as our culture and we want to attract the best candidates and retain them. Not only will we ensure your development is key, but you will be joining a fantastic team of like minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which includes;

• Market competitive pay based on your skills and experience
• Discretionary bonus scheme
• 33 days holiday including bank holidays
• Critical Health Insurance
• Life Insurance Cover
• Healthcare Cash Plan
• At attractive Pension
• Employee perks schemes offering discounts, rewards, giveaways and more
• Flexible working opportunities

Statement:

"This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work in this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up a post".

"Resolver (formerly Crisp) a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, colour, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability".