Platform Lead: Demand & Capability Champion

easyJet holidays; Luton; Híbrido; GBP 95.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Pension scheme

Life assurance

Discounted staff travel

Work Away scheme

EV lease salary sacrifice

Descripción de la vacante

easyJet is seeking a Platform Lead – Demand & Capability to drive end-to-end workload planning and capacity protection within its Airline Operations Platform. You will own the demand register, oversee triage and prioritization, and steer cross-functional teams across crew, flight planning, and maintenance.

You will lead a small leadership team, champion platform-as-a-product thinking, and ensure changes are safe to land through rigorous impact assessments.

Formación

• Demand & Capacity Mastery: manage intake, triage, prioritisation, and capacity allocation under pressure in complex tech environments.
• People Leadership: line manage delivery managers and senior specialists; influence across matrix structures.
• Change Governance: strong background in impact assessment across interdependent systems to ensure safe changes.
• Modern Ways of Working: deep understanding of Agile, Lean, backlog management, sprint commitments, product-thinking.
• Root-Cause Discipline: focus on permanent fixes and preventing repeated outages.
• Tech Tooling: proficient with Jira, Azure DevOps, Confluence, ITSM tools.
• Experience in aviation/airline operations or transport environments.
• Knowledge of core systems of record (AIMS, AMOS) and modern integration patterns.
• ITSM and service transition concepts.

Responsabilidades

• Own end-to-end demand rhythm and prioritisation boards to ensure visibility and sequencing of requests.
• Defend capacity models and protect space for automation, monitoring, and problem elimination.
• Maintain SME application knowledge across the estate and drive cross-skilling.
• Lead end-to-end impact assessments across interconnected systems and value chains.
• Line manage a squad of two Delivery Managers and five Technical Specialists.
• Champion Platform-as-a-Product mindset with published interfaces and clear internal customer routes.

Conocimientos

Demand & Capacity Mastery

People Leadership

Change Governance

Modern Ways of Working

Root-Cause Discipline

Tech Tooling

Aviation/airline ops

Core systems knowledge

ITIL knowledge

Contractor-to-permanent transitions

Herramientas

Jira

Azure DevOps

Confluence

ITSM tooling

Descripción del empleo

easyJet is seeking a Platform Lead – Demand & Capability to drive end-to-end workload planning and capacity protection within its Airline Operations Platform. You will own the demand register, oversee triage and prioritization, and steer cross-functional teams across crew, flight planning, and maintenance.

You will lead a small leadership team, champion platform-as-a-product thinking, and ensure changes are safe to land through rigorous impact assessments.