Platform Engineering Manager: Lead Scalable, AI-Driven Solutions

JPMorganChase; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorganChase is seeking an Engineering Manager (Platform) to lead a high-performing squad within the Accelerator Business Platform Team in London. You will bridge technical strategy with business goals, grow engineering talent, and foster a culture of diversity and accountability while delivering scalable platform solutions.

You will drive incident response, define roadmaps, and champion best practices to maintain reliability, security, and performance aligned with regulatory requirements and

Qualifications

• Formal training or certification in software engineering concepts.
• Experience leading technologists to manage and solve complex technical challenges.
• Proven people-management or team-lead experience, with a track record of coaching engineers and driving team performance.
• Strong background in software engineering, including system design, cloud native systems, and Kubernetes.
• Ability to guide technical decisions and evaluate designs.
• Experience managing complex technical delivery in an agile environment.
• Exceptional communication skills for influencing technical and non-technical stakeholders.
• Ability to translate business objectives into team-level tasks and priorities.
• Experience managing production systems, including on-call rotations, incident response, and reliability engineering.
• Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working, measuring outcomes, and ensuring secure handling of inputs/outputs.
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.

Responsibilities

• Provide direction, oversight, and coaching for a team of software engineers, fostering an inclusive, high-performance culture.
• Oversee end-to-end delivery of platform initiatives, translating requirements into technical roadmaps and ensuring operational stability.
• Drive engineering standards and best practices, promoting high-quality code, robust release processes, and scalable infrastructure.
• Partner with senior leadership to set the long-term technical vision for the platform, aligning with business outcomes and regulatory requirements.
• Champion a "you-build-it-you-run-it" culture, overseeing incident response and identifying opportunities to automate remediation.
• Ensure successful collaboration across teams and stakeholders, driving consensus on architectural and delivery trade-offs.
• Identify and mitigate issues to execute a book of work, contributing to communities of practice and adoption of leading-edge technologies.
• Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations and ensures consistent validation, security, resiliency, and reuse of proven patterns.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.

Skills

Team leadership

Software engineering

Cloud native systems

Kubernetes

Agile delivery

Incident response

AI governance

Decision making

Communication

Tools

GCP/AWS

Terraform

Crossplane

Job description

JPMorganChase is seeking an Engineering Manager (Platform) to lead a high-performing squad within the Accelerator Business Platform Team in London. You will bridge technical strategy with business goals, grow engineering talent, and foster a culture of diversity and accountability while delivering scalable platform solutions.

You will drive incident response, define roadmaps, and champion best practices to maintain reliability, security, and performance aligned with regulatory requirements and