Platform Engineering Manager — Cloud & Platform Leadership

Devopsroles; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Devopsroles in Greater London seeks a Platform Engineering Manager to lead the shared technology platforms, cloud services, platform tooling and operational capabilities for the Insurance technology estate. You will guide the Platform Engineering chapter and support DevOps engineers across the estate to promote standard engineering practices.

You will own platform services, drive reliability, security-by-design and resilience, collaborate with Security and Architecture, and mentor engineers to

Qualifications

• Experience leading a Platform Engineering, DevOps, Cloud Operations or Infrastructure Engineering team.
• Experience operating and supporting cloud platforms and technology services within a production environment.
• Experience managing service reliability, incident response, operational resilience and continual service improvement activities.
• Experience implementing and supporting Infrastructure as Code, CI/CD pipelines, automation tooling and engineering enablement practices.
• Experience evaluating, implementing or supporting AI-enabled engineering capabilities, including developer productivity tooling and automation solutions across engineering teams.
• Experience working with third-party technology suppliers and managed service providers.
• Experience supporting secure engineering practices and collaborating with Security, Architecture and Engineering teams.
• Experience coaching and developing engineers within either direct or matrix management structures.
• Knowledge of AWS and/or Azure cloud platforms.
• Knowledge of Infrastructure as Code and automation tooling.
• Knowledge of CI/CD platforms and developer productivity tooling.
• Knowledge of observability, monitoring and operational reporting practices.
• Knowledge of secure engineering and security-by-design principles.
• Knowledge of incident management, operational resilience and disaster recovery concepts.
• Knowledge of AI-assisted software engineering practices and the application of AI agents within DevOps, SecOps, FinOps and operational support workflows.
• Knowledge of modern Platform Engineering, DevOps and cloud operations practices.

Responsibilities

• Own and operate shared platform services, cloud platforms and platform tooling, ensuring they remain reliable and maintain uptime within agreed service levels.
• Oversee third-party platform suppliers and service providers, ensuring effective service delivery, adherence to agreed service levels and that they remain compliant with regulatory expectations.
• Lead platform operations, observability, incident management, root cause analysis, annual disaster recovery testing and operational resilience activities.
• Manage platform lifecycle activities, including technical debt reduction, end-of-support risks and continual service improvement.
• Manage and reduce vulnerabilities identified by automated and manual security testing.
• Define and maintain platform engineering standards and approved tooling, providing technical leadership and guidance to DevOps Engineers.
• Ensure platform services and platform tooling remain aligned with approved Enterprise Architecture standards and the technology roadmap.
• Embed Secure-by-Design principles and secure engineering practices across platform services, engineering tooling and Engineering teams.
• Ensure platform services, engineering tooling and third-party platform solutions are implemented and operated in accordance with approved security policies, standards and control frameworks.
• Work with the Security team on vulnerability remediation, platform hardening and security improvement initiatives.
• Ensure platform services provide appropriate security, monitoring, logging and auditability capabilities.
• Support security assurance, audit and remediation activities relating to platform services and engineering tooling.
• Lead and support Platform Engineering chapter members through coaching, performance management and career development.
• Provide guidance and mentoring to DevOps Engineers embedded within product teams, supporting consistent engineering practices and capability development.
• Support recruitment, onboarding and retention activities within the Platform Engineering chapter.
• Encourage knowledge sharing, collaboration and continuous improvement across Platform Engineering and wider engineering teams.
• Maintain visibility of team capacity, skills development needs and operational risks.
• Foster a culture of ownership, accountability and engineering professionalism.

Skills

Platform Engineering leadership

DevOps / Cloud Operations

Incident response & resilience

IaC & CI/CD tooling

AI-enabled engineering capabilities

Vendor & MSP management

Security-by-design practices

Coaching engineers

AWS/Azure knowledge

Observability & monitoring

Tools

Infrastructure as Code

CI/CD tooling

Observability tooling

Security tooling

Cloud platforms

Job description

Devopsroles in Greater London seeks a Platform Engineering Manager to lead the shared technology platforms, cloud services, platform tooling and operational capabilities for the Insurance technology estate. You will guide the Platform Engineering chapter and support DevOps engineers across the estate to promote standard engineering practices.

You will own platform services, drive reliability, security-by-design and resilience, collaborate with Security and Architecture, and mentor engineers to