Plant Supervisor - Chislehurst Garden Centre

Thompsons Plant & Garden Centre Ltd.; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Thompsons Plant & Garden Centre Ltd. in the Greater London area is seeking an enthusiastic Plant Area Supervisor to support the General Manager and drive a high-quality plant department.

This hands-on role suits a motivated person with strong horticultural knowledge who wants to develop leadership skills within a family-run plant retail environment. You will help lead a small team, assist with daily operations and contribute to a garden centre with a real passion for plants, ensuring plants are

Qualifications

• Experience supervising retail or horticultural teams in a garden centre or plant environment.
• Strong knowledge of plants and a genuine passion for horticulture.
• Demonstrates a visible team-focused leadership style and example-driven approach.
• Practical knowledge of basic DIY to maintain the department and displays.
• Commitment to delivering excellent customer service and high departmental standards.

Responsibilities

• Assist in day-to-day running of the Plant Area, including stock management and presentation.
• Support plant ordering, allocations and stock rotation to minimise waste and maximise sales.
• Maintain high plant quality, availability and visual standards.
• Coach, motivate and support colleagues to deliver high standards of customer service.
• Support the management team and wider site operations as required.

Skills

Retail supervisory experience

Horticultural knowledge

Team leadership

Customer service orientation

DIY basics

Job description

Thompsons Garden Centre Chislehurst is seeking an enthusiastic Plant Area Supervisor to support the General Manager in delivering an outstanding customer experience and maintaining high standards in our plant department.

This is a hands‑on role for a motivated individual with strong horticultural knowledge, who wants to develop their leadership skills within a family run plant retail environment.

About the Role:

As Plant Area Supervisor, you will support the general Manager in running the department, ensuring plants are well‑stocked, presented, and sold efficiently. You will help lead a small team, assist with daily operations, and contribute to a garden centre with a real passion for plants.

Key Responsibilities:

• Assist in the day-to-day running of the Plant Area, including stock management and presentation.
• Support plant ordering, allocations, and stock rotation to minimise waste and maximise sales.
• Help maintain excellent plant quality, availability, and visual standards.
• Coach, motivate, and support colleagues to deliver high standards of customer service.
• Support the management team as required, including supporting wider site operations.

About You:

• Retail or horticultural supervisory experience, ideally in a garden centre or plant environment.
• Strong plant knowledge and a genuine passion for horticulture.
• A visible team player who leads by example.
• A practical knowledge of basic DIY to maintain the department and create inspirational displays.
• Committed to excellent customer service and departmental standards.

What We Offer:

• Opportunities for development and progression within an award-winning garden centre group.
• A supportive, people-focused work environment where your contributions make a real difference.