Plant Area Assistant (UPDATED)

Gardenforum; Cobham; Remote; GBP 12,000 - 18,000; Part time

Job summary

Garden Plant Online is seeking a Plant Area Assistant to care for our plants, assist customers, and help run the plant area smoothly. You will maintain plant health, keep displays attractive, and assist with deliveries and stock checks while delivering friendly customer service.

Role is part-time with potential for full-time. A passion for plants and relevant horticulture knowledge is essential, along with basic numeracy, IT skills, and a willingness to help across operations.

Qualifications

• Strong knowledge of plants and horticulture, including plant health and maintenance.
• Degree, diploma or relevant qualification in horticulture, plant science or a related subject preferred.
• Genuine passion for plants and gardening with interest in developing knowledge further.
• Previous experience in the horticulture industry preferred.
• Basic numeracy, IT skills, high attention to detail, merchandising and inventory management.

Responsibilities

• Maintain plants to the highest standard on a daily basis, ensuring they are healthy.
• Keep plant displays looking appealing, tidy, and well organized.
• Assist when unloading deliveries and monitor stock levels.
• Offer expert advice to customers and provide a helpful, professional and approachable service.
• Support customers with their orders and purchases including safely carrying and helping load heavier items to vehicles when needed.
• Receive and check incoming deliveries.
• Support other areas of the business as needed to keep operations running smoothly.

Skills

Plant knowledge

Attention to detail

Merchandising

Education

Horticulture/Plant Science qualification

Job description

Role Description

As a Plant Area Assistant at Garden Plant Online, you will be part of a team ensuring our plants are well cared for and assisting customers in finding the right plants for their needs. You’ll use your vast knowledge for plants to help with day-to-day tasks, including caring for and maintaining plants, preparing orders and keeping the plant area healthy, tidy and inviting. You’ll also provide friendly and helpful customer service, making sure every customer has a positive experience with us.

Plant Care & Merchandising

• Maintain plants to the highest standard on a daily basis, ensuring they are healthy
• Keep plant displays looking appealing, tidy, and well organized
• Assist when unloading deliveries of stock, and monitor stock levels

Customer Service

• Offer expert advice to customers and provide a helpful, professional and approachable service, making customers feel welcomed
• Support customers with their orders and purchases including safely carrying and helping loading heavier items to their vehicles when needed

General & Administration

• Receive and check incoming deliveries
• You may also be asked to support other areas of the business as needed such as general duties and helping operations run smoothly.

Key Skills & Requirements

• Strong knowledge of plants and horticulture, including plant health and maintenance
• Degree, diploma or relevant qualification in Horticulture, Plant Science or a related subject preferred
• Genuine passion for plants and gardening with interest in developing your knowledge further
• Previous experience working within the horticulture industry preferrable
• Basic numeracy, IT skills, high attention to detail, merchandising, operational tasks and inventory management
• A full UK driving license. Access to your own vehicle preferred
• Must be physically capable of safely lifting and moving heavy items and carrying out manual work throughout the day.

Duration

This is a part-time role with possibility of full-time opportunity