Planning Team Leader

Western Power Distribution Plc; Alfreton CP; On-site; GBP 45,000 - 49,000; Full time

Benefits offered by this job

26 days leave + 8 bank holidays

Pension with employer contributions

Share Save plan

Private healthcare

Employee Assistance Programme

Free on-site parking

Job summary

National Grid Electricity Distribution's planning team at Alfreton Depot seeks a Team Leader to supervise Planners and Admin Assistants, schedule work efficiently, and ensure tasks are completed safely and in line with health and safety requirements.

You will drive performance through regular 1:1s, lead by example, and build strong relationships with Field Operations and internal stakeholders to deliver excellent customer service.

Qualifications

• Proven experience in managing teams and driving performance.
• Strong communication skills with internal and external stakeholders.
• Solid understanding of H&S regulations and compliance.

Responsibilities

• Lead and develop team to drive performance and productivity through 1:1s.
• Monitor dashboards including BMCS Time to Connect, Time to Quote, KPIs.
• Support Planning Operations Manager and ensure H&S policy compliance.
• Coordinate programmes of work to maintain planner and field team productivity.
• Monitor efficiency and finances of small projects and project closure.
• Approve customer refunds on SSA / SSB within financial limits.
• Review contractor invoices for SSA / SSB projects.
• Support team with quotation and delivery issues.
• Ensure work follows policy and operating procedures.
• Ensure staff training and authorisations for a safe environment.

Skills

Leadership

Communication

Health & Safety

Problem solving

Financial awareness

Driving licence

Job description

About Us

We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

An opportunity is available for a Planning Team Leader based at our Alfreton Depot, covering Chesterfield & Mansfield area.

Reporting to the Operations Manager you will supervise a group of Planners and Admin Assistants.

Your role is to ensure work is scheduled and delivered efficiently, and carried out safely and in line with H&S requirements.

You will be responsible for the effective performance of your team, driving performance improvement through individual 1:1s, leading the team's productivity and delivering excellent customer service.

As a Team Leader, you will lead by example and prioritise building strong relationships, trust and a supportive working environment for your team.

Working closely with colleagues across the Field Operations teams to support the wider business with work volumes & customer service is essential to ensure success in this role.

The starting salary will be £45,492 moving to £49,369 on completion of training.

Main Responsibilities

• The effective performance of your team, driving performance and productivity improvement through individual 1:1s
• Monitor Connection dashboards; including BMCS Time to Connect, Time to Quote, GS & KPIs
• Support the Planning Operations Manager and lead your team to ensure full compliance of H&S policy
• Coordinate programmes of work to ensure the productivity of Planners & Field based teams
• Monitor efficiency & finances of small projects and project closure process
• Approve customer refunds on SSA / SSB enquiries within financial authorisation limits
• Review / approve contractor invoices in crown for SSA / SSB projects
• Support team with Quotation and Delivery issues.
• Ensure work is carried out in line with policy & operating procedures.
• Ensure our people have the appropriate training and work authorisations to support a safe and productive working environment
• Respond quickly and professionally to customer complaints

The Ideal Candidate

We are looking for an excellent communicator, who is organised and has the ability to problem solve and plan ahead.

With proven experience dealing with finance and meeting targets, we're looking for someone who has a proven track record of managing teams, and is experienced in being an escalation point for both internal and external stakeholders.

What you'll need:

A good understanding of Health & Safety Legislation and Electricity Safety/Quality & Continuity regulations, or the ability/willingness to quickly develop this

A willingness and ability to understand NGED planning & design policies

An understanding of the distribution business or the ability/willingness to quickly develop this

The demonstrable ability to effectively lead and drive performance

Some Commercial and Financial awareness.

A full, valid UK/EU driving licence is required for this role.

#LI-SC2

About The Company

Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service (DBS) check. Depending on the role, different levels of screening and vetting are required. Some roles require a triannual check.