Planning Systems Support Specialist (Hybrid)

Cheshire East Council; Macclesfield; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

34 days annual leave

Leave purchase up to 10 days

37-hour week

Green car salary sacrifice

White goods salary sacrifice

Career average pension

Cycle to work

Employee assistance programme

Discounted gym membership

Job summary

Cheshire East Council is seeking a Systems Support Officer to join the Development Management team. The role focuses on providing systems support for the Planning Service, maintaining and improving business systems, and collaborating with Officers, ICT colleagues and suppliers to resolve issues.

You will contribute to delivering an excellent service, drive continuous improvement, and operate in a hybrid work environment with opportunities to work from home and in the office.

Qualifications

• You must be able to improve business processes and implement change.
• Excellent interpersonal and communication skills to collaborate with stakeholders.
• Organised with an eye for detail and strong ICT skills.
• Enjoy problem solving and meeting deadlines.
• Ability to work effectively under changing priorities and deadlines.

Responsibilities

• Provide systems support for the Planning Service and ensure operation and maintenance of business systems.
• Investigate issues and coordinate with ICT colleagues and software suppliers to achieve timely resolutions.
• Act as the first point of contact for system-related queries and improve user experience.

Skills

Process improvement

Communication

Time management

Problem solving

Organised

Job description

Cheshire East Council is seeking a Systems Support Officer to join the Development Management team. The role focuses on providing systems support for the Planning Service, maintaining and improving business systems, and collaborating with Officers, ICT colleagues and suppliers to resolve issues.

You will contribute to delivering an excellent service, drive continuous improvement, and operate in a hybrid work environment with opportunities to work from home and in the office.