Planning Support Officer

Malvern Hills and Wychavon District Councils; Pershore; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Pension scheme

Generous annual leave

Agile working

Discounted gym membership

Employee assistance & wellbeing

Job summary

Malvern Hills District Council is seeking a Planning Support Officer for the Pershore office. The role is 24 hours per week on a permanent basis, with a salary range of £17,691.24–£18,856.86 per year (FTE £27,274–£29,071).

The post involves processing planning applications, pre-application advice, and committee/appeals admin support. We offer Agile working (60% office-based), a strong pension, generous annual leave, and various staff benefits.

Qualifications

• GCSEs in Maths and English (or equivalent).
• IT literate with Windows, Word, Excel and DMS.
• Ability to work in a team and use own initiative.
• Excellent interpersonal and customer-care skills are essential.
• Administrative experience in a busy multi-disciplined unit.
• Attention to detail and good time management are essential.
• Experience in a busy office and ability to handle a large workload.
• Experience with processing planning applications is advantageous.

Responsibilities

• Validate/process planning and tree works applications.
• Register permitted development and pre-application enquiries.
• Provide admin support for Planning Committee and Appeals.
• Handle planning enquiries from the public.

Skills

IT literacy

Teamwork

Interpersonal skills

Administrative experience

Attention to detail

Office environment experience

Planning applications experience (adv)

Education

GCSE Maths & English

Tools

Windows

Word

Excel

Job description

Planning Support Officer

24 hours per week, Permanent

£17,691.24 - £18,856.86 (FTE £27,274 – £29,071) per annum

Do you like a challenge and enjoy working within a busy and varied role? We are looking for a motivated individual who is able to work under pressure and juggle a varied workload within our Planning Support team. This includes the validation/processing of planning and tree works applications, the registration of permitted development and pre-application advice enquiries, administrative support for Planning Committee and Appeals and dealing with planning enquiries from the general public.

The Planning Support Team provides all of the administrative support primarily to the Development Management function of Wychavon and Malvern Hills District Councils. The role is based at Pershore, however, as the team forms part of a shared service. It is possible to be based in the Pershore office but expected to provide cover in Malvern, as and when required.

About you

The successful candidate will have:

• Good standard of education, including GCSE Grade C or equivalent in Maths and English
• IT literate and familiar with using Windows, Word, Excel and document management systems.
• Ability to work well within a team and using own initiative
• Excellent interpersonal skills and customer care skills are also essential.
• Administrative experience in a multi-disciplined unit and is able to undertake a wide range of administrative duties.
• Attention to detail and the ability to manage time effectively is essential for this role.
• Experience of working within a busy office environment and have the ability to organise a large workload.
• Experience of processing planning applications would be advantageous, but this is not essential, as training will be given.

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan(attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Agile Working (60% minimum office based)
• Excellent pension scheme
• Generous annual leave entitlement
• Options to purchase additional annual leave
• Regular job-specific training
• Discounted Gym and swim membership
• Free Employee Assistance scheme including access to counselling services
• Free annual flu vaccinations
• Health and Wellbeing support
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and Kaarp discount scheme which provides a range of employee discounts for days out and holidays

Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

To discuss the post or for further information, please call Lucy Harness on 01684 862331

Closing date: Sunday 11 October 2026

Interview date: Tuesday 20 October 2026

Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Attached documents

Employee Benefits

Our Council Plan

Job Description