Planning Support Officer

TN United Kingdom; Barnsley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Planning Support Officer to join their team in Barnsley. This temporary role involves managing customer enquiries, providing diary management support, and ensuring effective communication between customers and operatives. The ideal candidate will have strong organizational skills and experience with scheduling systems. This is a fantastic opportunity to contribute to a dynamic environment while gaining valuable experience in planning support.

Qualifications

• Experience in customer service and handling inquiries.
• Proficient in diary management and scheduling tasks.

Responsibilities

• Handle customer enquiries and provide timely responses.
• Manage job queues and book repair appointments.

Skills

Customer Service

Diary Management

Call Handling

Scheduling

Tools

Works Management System

Dynamic Resource Scheduling

Job description

Planning Support Officer in Barnsley

The rate is £14.25 per hour (PAYE).

This is a temporary role.

The reference number is: 0009 EA2C / 1.

The successful candidate will be using Works Management / Dynamic Resource Scheduling systems. Responsibilities include:

1. Dealing with customer enquiries
2. Providing Relief Planner support / Diary Management
3. Call Handling, including communication with customers and operatives
4. Managing job queues and booking repair appointments with customers in workers' diaries