Planning Service Development and Technical Support Team Leader

The Planner Jobs Redactive Publishing Limited; United Kingdom; On-site; GBP 40,000 - 46,000; Full time

Job summary

A council seeks a Planning Service Development and Technical Support Team Leader to lead service development and technical support initiatives. The role requires strong leadership, a commitment to customer service, and the ability to develop policies and strategies for continuous improvement. Benefits include flexible working and generous annual leave.

Benefits

Flexible working

Generous annual leave allowance starting at 24 days

Childcare scheme (in approved cases)

Training and development

Occupational health programme

Holidays and sickness scheme entitlements

Qualifications

• Educated to degree level.
• Excellent leadership and management skills.
• Customer focused and strategic mindset.

Responsibilities

• Lead and plan service development including technical support.
• Develop service standards, policies, and strategy.
• Oversee projects to drive continuous improvement.

Skills

Leadership

Management

Customer Focus

Education

Degree level education

Job description

Planning Service Development and Technical Support Team Leader

Post number: PLN067

£40,476 to £45,718 per annum plus benefits

If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear from you!

In this role you will lead, plan and be responsible for service development including technical support service and customer services interfaces.

Educated to degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement.

Job profile and Person Specification - Service Development and Technical Support Team Leader(PDF,109.07KB)

Benefits

In return, the council offers a range of benefits including:

• flexible working
• generous annual leave allowance starting at 24 days per year
• childcare scheme (in approved cases)
• training and development
• occupational health programme
• holidays and sickness scheme entitlements

If you are looking to work for an organisation that prioritises environmental sustainability, the council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 22nd (out of 164) on the latest national council climate scorecard.

For an informal discussion about the post please contact David Morren on 01353 665555

Adverts for posts that don’t require a DBS check or a Basic DBS check

This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2023) and therefore applicants are required to declare all unspent cautions and/or convictions. You can find more details about our policies for ex-offenders in the Recruitment Policy available on the on the website.

Closing date for completed applications is: Friday 4 July 2025.

The selection process will be held on: weeks commencing Monday 14 and Monday 21 July 2025.

Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.

Job application: Criminal record declaration form(PDF,81.43KB)

Job application: Equality monitoring form(PDF,96.79KB)

Job application form - downloadable version(PDF,175.05KB)

The Council is an equal opportunities employer and operates a no smoking policy.