Planning & Data Specialist (Hybrid)

Somerset Council; Shepton Mallet; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

LGPS

Hybrid working

Health & wellbeing support

Volunteer opportunities

28 days annual leave

Job summary

Somerset Council is seeking a Planning Technician to validate, process and assess planning applications. You will provide technical and administrative support to ensure compliance with legislation, policies and procedures.

You will advise customers and colleagues, manage a varied caseload, and support system administration including data quality and reporting across planning, enforcement and appeals.

Qualifications

• Knowledge of planning legislation and applicable regulations.
• Experience dealing with members of the public and case managing planning applications.
• Experience working with databases and generating performance reports.
• GCSE English and Maths or equivalent; educated to A-level standard or equivalent.
• Excellent customer service and organisational skills; strong communication.

Responsibilities

• Evaluate planning applications, validate and process cases, and respond to enquiries.
• Support system administration, data management and reporting within statutory requirements.
• Maintain records, support FOI responses and meeting support.
• Collaborate with customers, businesses and partners to resolve issues and ensure service excellence.
• Apply technical expertise to manage service requests and improve key planning systems.

Skills

Planning legislation

Public-facing experience

Database reporting

Customer service

Communication skills

IT systems familiarity

Education

GCSE English & Maths

A-levels or equivalent

Tools

Uniform

Acolaid

Job description

Somerset Council is seeking a Planning Technician to validate, process and assess planning applications. You will provide technical and administrative support to ensure compliance with legislation, policies and procedures.

You will advise customers and colleagues, manage a varied caseload, and support system administration including data quality and reporting across planning, enforcement and appeals.