Planning & Building Control Admin Apprentice - Level 3

Gateshead Council: Planning & Building; Gateshead; On-site; GBP 14,000 - 17,000; Full time

Job summary

Gateshead Council's Planning and Building Control apprenticeship offers hands-on experience in admin tasks, handling customer enquiries, and learning planning procedures. You’ll be trained by the council’s dedicated team and gain practical skills applicable directly in the workplace.

Starting 16 November 2026, the role is 37 hours per week, with a wage of £15,434 per year. The apprenticeship lasts 1 year 6 months, leading to opportunities within the Technical Support Team and other admin roles.

Qualifications

• Strong communication and IT skills with attention to detail.
• Organised and able to manage multiple tasks.
• Team oriented with good numerical and filing skills.

Responsibilities

• Support Planning and Building Control services through administrative tasks.
• Assist with processing planning and building control applications and related documentation.
• Maintain and update records, databases, and electronic filing systems.
• Respond to customer enquiries by telephone, email, and in person.
• Support preparation and distribution of correspondence and service information.
• Learn and apply planning and building control procedures, policies and legislation.
• Develop the knowledge, skills, and experience to provide an efficient and customer-focused service.
• Work effectively with colleagues and stakeholders while managing workloads.
• Undertake such other duties appropriate to the grade of the post.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Team Working

Education

GCSE English (grade C or 4) - essential

GCSE Maths (grade C or 4) - essential

Job description

Gateshead Council's Planning and Building Control apprenticeship offers hands-on experience in admin tasks, handling customer enquiries, and learning planning procedures. You’ll be trained by the council’s dedicated team and gain practical skills applicable directly in the workplace.

Starting 16 November 2026, the role is 37 hours per week, with a wage of £15,434 per year. The apprenticeship lasts 1 year 6 months, leading to opportunities within the Technical Support Team and other admin roles.