Planning Applications Validator – Tech Support

4Recruitment Services; Hertford; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

4Recruitment Services in Hertford is seeking a Planning Technical Support Officer to support the Planning Service. The role offers a full-time 37-hour week with one day in the office per week minimum and a contract up to October 2026, possibly beyond.

You will validate and register planning applications, maintain planning records, and handle customer enquiries by phone, email and in person, while assisting planning officers with case management and contributing to digitisation of planning data.

Qualifications

• Experience of planning administration or development management processes.
• Good IT skills and experience using case management systems. MUST have knowledge/experience of UNIFORM.
• Strong attention to detail and organisational skills.
• Excellent customer service and communication abilities.
• Ability to work independently and manage a varied workload.

Responsibilities

• Validate and register planning applications.
• Maintain accurate planning records and databases.
• Respond to customer enquiries by telephone, email and potentially in person.
• Process planning documentation and consultations.
• Assist planning officers with administrative and technical tasks.
• Support the delivery of an efficient and customer-focused planning service.
• Support the role of the council in the digitization of some of its planning data (TPOs).

Skills

Planning administration

UNIFORM knowledge

IT skills

Customer service

Communication

Tools

UNIFORM

Job description

4Recruitment Services in Hertford is seeking a Planning Technical Support Officer to support the Planning Service. The role offers a full-time 37-hour week with one day in the office per week minimum and a contract up to October 2026, possibly beyond.

You will validate and register planning applications, maintain planning records, and handle customer enquiries by phone, email and in person, while assisting planning officers with case management and contributing to digitisation of planning data.