Planning Appeals Technician

ZipRecruiter; Coleford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading council is seeking a Planning Appeals Technician to support the planning department. This role involves managing appeals, liaising with parties, and ensuring smooth operations. Ideal candidates will be organized, calm, and possess strong IT skills. Flexible working and generous leave are offered.

Benefits

Flexible working arrangements

27 days paid annual leave

Health cash plan

Contributory local government pension scheme

Cycle to work scheme

Qualifications

• Minimum of 5 qualifications equivalent to NVQ level 2 or GCSE Grade C/4 including Maths and English.
• Experience in assessing routine situations and conducting inspections.

Responsibilities

• Provide administrative support to the Appeals Officer.
• Register and monitor appeals using the CAPS system.
• Maintain and produce performance statistics.

Skills

Customer Relationship Building

IT Skills

Education

NVQ Level 2 or GCSE Grade C/4

Job description

Job Description

Planning Appeals Technician £24,836 - £26,717 per annum, 37 hours per week, Permanent, Coleford

Are you looking to grow a career in planning? Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities include fostering thriving communities by empowering residents, enhancing infrastructure, promoting well-being, and ensuring social equity. We are committed to decarbonisation and nature recovery, focusing on renewable energy, energy efficiency, transport transformation, and food resilience.

We also aim to build a sustainable economy through promoting a circular economy, supporting local businesses, developing workforce skills, and preserving natural capital.

About the role

As a Planning Appeals Technician, you will provide administrative support to the Appeals Officer and assist in the daily operations of the planning department. Your responsibilities will include:

1. Registering and monitoring appeals using the CAPS system and communicating with main parties.
2. Completing Land Charges Searches.
3. Recording and monitoring Section 106 and S111 planning agreements.
4. Liaising with consultees.
5. Maintaining and producing performance statistics.
6. Providing cover for planning enforcement administration.

The ideal candidate will be calm, confident, organized, and possess strong IT skills, with the ability to build customer relationships.

This is a new role covering the Forest of Dean district, an area rich in natural beauty, suitable for hiking and cycling enthusiasts.

Requirements

You will need:

• A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE Grade C/4 or above, including Maths and English.
• Ability to build customer relationships.
• Experience in assessing routine situations and conducting inspections.
• Ability to remain calm and confident when dealing with challenging customers and environments.
• Ability to resolve routine issues through negotiation.

Special Conditions: Ability to travel.

What we offer

Our benefits include:

• Flexible working arrangements, including a mix of home and office working.
• 27 days paid annual leave plus bank holidays, increasing to 30 days after five years.
• Two volunteering days annually.
• Health cash plan for health, dental, and eye care.
• Contributory local government pension scheme.
• Employee Assistance Programme available 24/7.
• Cycle to work scheme.
• Salary sacrifice car lease scheme.
• Additional sickness cover.

Terms and conditions apply.

Application process

To apply, click 'apply now' on this page to submit your application form, supporting statement, and CV. Please highlight your skills, knowledge, qualifications, and experience relevant to the role. We value a diverse workforce and encourage applications from all backgrounds, including those with disabilities. We are committed to safeguarding and will require successful candidates to complete pre-employment checks.